Here at The Computer Workshop Group, we are growing more and more each day! We are seeking a versatile person with experience in IT who can navigate between various responsibilities, including IT support & helpdesk services. The ideal candidate must be a proactive problem-solver with a strong technical background and excellent communication skills. This position requires skill and genuine expertise, not made-up entries on your resume. You will be asked questions that allow us to determine if you actually "know your stuff". This list of personal attributes is most important to us: Effective communicator Great people skills Confident nature Resourcefulness Can follow directions when required Must have the ability to learn on the go Must be willing to learn daily Must be willing to upskill Must be a finisher We are aiming to find the right person to integrate with our current team as teamwork is very important to us to ensure the appropriate levels of service are given to our clients. We have a very diverse range of clients, so all previous experience would be considered. Experience with the following would be well-regarded for the position: Diagnosing PC hardware faults Reloading Windows / OSX / Linux / Android / iOS OS environments Experience in data recovery would be advantageous Experience in remote assistance Experience in performing onsite jobs Laptop screen replacements Mac repairs Schedule: Monday to Friday Work Location: In person, must be willing to be based in Townsville, North Queensland Must be willing to travel for work Please forward a resume accompanied by a brief cover letter. In your cover letter, please answer these questions: Are you currently employed? Are your skills current? Where do you live and are you willing to relocate to Townsville? When could you commence work with us should you be successful? Job Type: Full-time Pay: $60,000.00 – $104,000.00 per year Work Location: In person #J-18808-Ljbffr