Help us deliver like never before, Australia Post is delivering like never before. Our vehicles and the small businesses that make our communities thrive are just two examples of how we're moving forward.
About the Opportunity
You'll play a vital role as our Retail Customer Service Officer, helping Australians service their own businesses and keeping millions of people connected and building community resilience.
The Role
* Perform customer sales and service transactions with customers
* Manage high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS)
* Conduct and process identity services transactions, including Australian Passport Interviews
* Promote our products and services through up-selling and cross-selling, merchandising and other promotional activities
* Assist customers with mail lodgements and associate costs
* Build rewarding relationships with customers by understanding their needs
About You
We're looking for someone who's friendly, enthusiastic, and reliable, with experience in customer service and/or cash handling.
How We'll Deliver for You
We invest in you for the long-term, encouraging growth through our values of trust, inclusivity, empowerment, and safety. Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day.