Support Coordinator / Psychosocial Recovery Coach - Empowering ConnectionAt Empowering Connection, a leading NDIS provider, we are passionate about creating meaningful opportunities for individuals across South Australia. Our mission is to build a supportive and inclusive environment where both our participants and team members thrive. With a focus on trauma-informed care, we personalize our approach to help individuals achieve their NDIS goals and enhance their well-being.We are currently seeking a dedicated and compassionate Support Coordinator / Psychosocial Recovery Coach to join our dynamic team. This unique role offers a blend of coordination and coaching, empowering individuals on their journey to psychosocial recovery. As a valued member of Empowering Connection, you will play a pivotal role in enhancing lives through support, advocacy, and personalized coaching.Key ResponsibilitiesClient Assessment and Planning:* Conduct thorough assessments of participants' psychosocial needs, strengths, and challenges.* Collaborate with individuals to develop tailored recovery plans aligned with their NDIS goals.* Monitor progress, reassess plans, and adjust strategies to meet evolving needs.* Participate in NDIS plan reviews, reassessments, and tribunal meetings (AAT).* Manage participant budgets effectively to ensure goals are met.Psychosocial Support and Coaching:* Provide empathetic, trauma-informed coaching using evidence-based approaches.* Offer emotional support, active listening, and guidance to participants experiencing mental health challenges.* Support the development of coping skills and resilience through tailored coaching.* Develop and submit Recovery Plans and Reports to the NDIS to support participants' progress.Coordination and Resource Referral:* Coordinate with service providers, healthcare professionals, and community organizations to deliver comprehensive support.* Assist participants in accessing housing, employment, and social services.* Manage mainstream and non-mainstream supports to ensure seamless service delivery.Skill Building and Goal Setting:* Facilitate individual and group coaching sessions to foster personal development.* Collaborate with participants to set achievable goals and celebrate milestones along their journey.Advocacy and Empowerment:* Advocate for participants' needs within Empowering Connection and the wider community.* Empower participants to take ownership of their recovery and build self-confidence.Documentation and Reporting:* Maintain accurate and detailed participant records, progress notes, and intervention reports.* Prepare regular updates and summaries for internal and external stakeholders.Professional Development:* Stay up-to-date with NDIS practices, psychosocial recovery trends, and mental health research.* Participate in professional development activities, including workshops and training programs.* Meet KPIs efficiently to support individual and team success.About YouTo succeed in this role, you will bring:* A Diploma in Community Services, Mental Health, Alcohol & Other Drugs, or Youth Work. or* Relevant experience in Support Coordination and/or Psychosocial Recovery Coaching (minimum 1 year).* Strong interpersonal skills with the ability to build rapport, trust, and maintain boundaries.* Exceptional communication skills, both verbal and written.* Knowledge of community resources, social services, and NDIS processes.* Empathy, compassion, and a non-judgmental attitude toward participants.* A collaborative mindset, with experience working in multidisciplinary teams.* Proficiency in documentation, budgeting, and record-keeping.* An ethical and culturally sensitive approach to client care.Why Join Empowering Connection?* Make a meaningful difference in the lives of individuals with disabilities and mental health challenges.* Work within a supportive and inclusive team committed to high-quality care.* Opportunities for professional development and career advancement.* Enjoy a competitive salary and a comprehensive benefits package.* Flexibility to work from home for the right candidate.Location:South Australia – including Adelaide, Fleurieu Peninsula, and surrounding areas.If you are passionate about making a difference and ready to take the next step in your career with Empowering Connection, we encourage you to apply today. Join us in empowering individuals to achieve their personal and NDIS goals, ensuring they live their best lives.Empowering Connection is an equal opportunity employer and encourages applications from individuals of diverse backgrounds and abilities.Visit our website for more information: www.empoweringconnection.com.au