Opportunity to Contribute to the CommunityAbout Our ClientRACQ is a trusted Queensland-based organisation, providing essential services like insurance, roadside assistance, and travel support.
With over 115 years of history, RACQ is dedicated to enhancing the safety and well-being of its members.Job Description Review and assess incoming insurance claims Provide top-notch customer service and address customer queries Work collaboratively with other team members to ensure efficient claims processing Manage and maintain accurate claims records Identify and escalate any potential fraudulent claims Ensure compliance with all relevant regulatory and company policies Contribute to continuous improvement initiatives within the claims process Support the broader business support team as needed The Successful ApplicantA successful Claims Officer should have: A strong background in customer service, preferably within the financial services industry Experience in insurance claims handling Excellent communication skills, both written and verbal Strong attention to detail and the ability to multitask Proven ability to work effectively as part of a team Proficiency in using MS Office suite and other business software What's on Offer Competitive hourly rate of $35.88 Opportunity to work within a supportive and collaborative team environment Temporary position with potential for extension or permanency Modern office located in Eight Mile Plains Accessible by public transport Immediate starts If you're a team player with a knack for customer service, this Claims Officer role could be your next career move.
Apply today to take the next step in your career.Alternatively, for a completely confidential call to confirm this is the correct role for you, feel free to reach out!