Service and commissioning officer

An exciting opportunity has been created for a Service and Commissioning Whizz at GTE Technology. Embedded in our sales team, this role will bridge any gap between our service and spare parts customers and our technical teams, while supporting team members working at customer sites.The purpose of the role is to:Ensure customer service remains at the forefront of everything we do at GTE Technology;Respond to service and spare parts customer enquires via phone, email and online GTE Technology portal, then follow through each enquiry, liaising with various internal stakeholders until delivery for our customerSupport onsite works through planning and booking of logisticsPrepare teams to conduct onsite works at customer locations through pre-briefings and issuing of required equipment, resources and technologySupport Sales and Company Directors in Hosting Customers at GTE HQImprove processes and procedures within Service and Commissioning function; andKeep accurate records and comply with statutory regulationsProactively contact customers to schedule servicing requirements and arrange periodical ordersSupport production engineering with service and spare parts manufacturing requires and releasing service and spare parts in to manufactureObtain supplier quotes for service and spare parts requirementsTo be considered for the role you must have:A sound mechanical aptitudeIntermediate or better skills in Microsoft Office Suite, ERP usage and computers overallA customer-centric approach with high attention to detailThe ability to work to deadlines, prioritise and effectively manage competing and changing priorities while understanding the impact of your role on othersExemplary organisational skillsA Diploma or Degree in Mechanical Engineering or similar, Solid Works experience and/or Manufacturing or associated industry experience would each create a distinct advantage for your application.At GTE Technology, it’s more than just a job.Our goal remains unchanged: to empower specialist staff to grow and develop their careers at GTE Technology and contribute to a sustainable business from which everyone will benefit.What is GTE Technology?At the core we are a family-owned business with a passion for delivering quality products, unique to our customers with the same GTE Technology quality and care.But what does that mean for you? Why join us?Aside from being one of the most secure industries in Australia. GTE Technology is growing, expanding, developing new products, breaking into new and existing markets and constantly thinking outside the square for more efficient ways to deliver our products across the globe. Here you will be anything but a cog in a wheel, you’ll be valued, recognised, listened to and your skills will be developed, used and tested.What's on offer in a career at GTE TechnologyCompetitive salary packageOpportunities for travelGrowing global organisation based in BallaratMonthly employee recognition awardsFun coffee loving team (we cater for all hot drinks though!)On-site annual flu vaccinesOpportunities for growth and developmentDeveloping new productsMonthly lunchesUniform providedOffsite team celebrationsGTE Technology offers long term careers for passionate people who want to do great work with evolving technology and products.So, what’s stopping you? Join our team by applying now or reach out to recruitment@gtetech.au, otherwise you’ll never know what opportunity is waiting for you here at GTE Technology.