Exciting new role | Liverpool Surrounds | Apply today About your new employer A well-known organisation that has a global presence. Highly regarded employer of choice with strong values Company that focuses on Diversity, Inclusion, and equal opportunity About your new job Working in a small team environment, you will be responsible for: Handling and resolving customer account inquiries Issuing invoices and sending follow-up emails High volume Collection calls Organising payment plans where required Bank and debtor reconciliations Resolving and processing credits About You You will be a competent Credit or Collections Officer with strong customer service skills. To be successful in this role you will ideally have a proven track record of the following: A background within a busy/high-volume environment Great communication skills and the ability to build relationships Ability to make decisions autonomously High attention to detail and accuracy Collaboration and the ability to be a team player What is in it for you This is an opportunity to join an organisation that places focus on employee wellbeing. Great team culture, small close-knit team. Rewarding role. Parking on site Competitive salary bonuses Flexible work arrangement – work from home 2-3 days a week To apply online, please forward your resume to Kate Cvetanoska by clicking on the link below. Follow West Recruitment on LinkedIn to receive the latest industry news and job updates at http://www.linkedin.com/company/west-recruitment-consulting Please submit your resume in Word format only.