Exciting Opportunity: B2B Customer Service Specialist - Building Long-Term Relationships - Clayton, VIC Exciting Opportunity: B2B Customer Service & Account Management Specialist - Clayton area, VIC Why You'll Love This Opportunity: Vibrant Culture: Be part of a supportive team with strong leadership Fantastic Perks: Enjoy a range of employee benefits including Birthday Leave, Team Building Opportunities & Lunch treats much more Career Growth: Join a globally recognised brand that values your development About the Role: We are partnering with a leading organisation looking for an experienced B2B Customer Service & Account Management Specialist to join their team in Clayton, VIC. If you have a strong background in building long-term customer relationships and are passionate about delivering exceptional service, this is an opportunity you won’t want to miss. What You’ll Do: Build and maintain strong customer relationships, providing 1st class service to ensure long-term satisfaction and continued success Ensure timely and accurate order processing, handling forward and back orders efficiently within 24 hours Collaborate with Operations to ensure timely deliveries and smooth inventory management Minimise credit returns by maintaining high levels of order accuracy and attention to detail What We’re Looking For: Customer service champion, dedicated to building strong, lasting relationships and keeping clients happy Strong communicator, able to professionally manage enquiries and provide quick, effective solutions Organised and detail-driven, with a focus on continuous improvement and process enhancement A collaborative team player who excels in a fast-paced environment and is committed to providing outstanding customer experiences How to Apply: We're excited to review your application Don’t let this opportunity slip by—click “apply now” to take the next step in your career. Please note, successful candidates will be required to complete medical and police background checks. Ready to make an impact? Join us and unlock an exciting opportunity to thrive in a rewarding environment dedicated to exceptional customer service. We can’t wait to hear from you