About Us Hitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment.At the heart of our machines, our talented and dedicated employees are committed to providing industry-leading after sales service and reliable solutions.We are dedicated to supporting our people, rewarding successes and helping individuals grow.We offer a career path with the future in mind, providing training and development opportunities to help us achieve quality standards.We inspire a safe and healthy working environment through our safety and wellness campaigns so that we can all 'See You Tomorrow'.Come and discover the opportunity to join the team at Hitachi.We are here for the long haul.We currently have an exciting and rare opportunity for a motivated and enthusiastic individual to join our team based out of our Gunnedah branch primarily supporting Mining and Maintenance Projects across the region.In this role you will be part of and based out of our Gunnedah Workshop, however majority of your role will see you working between multiple sites supporting our customers fleets, shutdowns and ensuring the reliability of our this machinery.Reporting to the Service Coordinator you will be responsible for: Performing diagnostic evaluation and mechanical maintenance service and upgrades on a broad range of Hitachi machinery Attending to production breakdowns and undertaking diagnostic work Being a part of a build team commissioning new equipment Liaising with technical support staff to achieve the most efficient outcomes and assist in product improvements Completion and submission of all relevant documentation and reporting paperwork Maintaining good working relationship with customers, peers and other departments Identification of continuous improvements within your area of responsibility To be successful you will need: Relevant Trade Certificate Intermediate PC Skills, ability to analyse technical data and reports Good communication skills Have a safety focus and abide by site safety processes Strong ability to adapting yourself to different teams, rosters, environments and workloads Ensure that you provide 100% Customer satisfaction with both internal and external stakeholders, branches & suppliers within the HCA family.In return you will receive: A competitive hourly rate + super + overtime (where required) and the potential to earn bi-annual bonuses An opportunity to work on a wide range of Hitachi Construction Machinery A collaborative and flexible roster with a real focus on work/life balance Access to ongoing OEM training and benefits Excellent safe working conditions With a solid network of branches nationally, we know that success comes from the partnership of our market-leading equipment and our quality people, and as such we strive to provide the best working environment possible.