About the role
We are seeking a full-time Medical Receptionist to join our team at City of Refuge Pty Ltd in Hervey Bay, Queensland. This role is essential to the smooth running of our busy medical practice, providing a welcoming and professional first point of contact for our patients.
What you'll be doing
* Greeting patients and visitors, and managing patient flow
* Answering and directing phone calls, taking messages, and booking appointments
* Maintaining accurate and up-to-date patient records and files
* Coordinating with medical staff to ensure efficient patient care
* Handling cash and EFTPOS transactions, and reconciling daily takings
* Ordering and maintaining medical supplies and stationery
What we're looking for
* Proven experience as a medical receptionist or in a similar customer-facing role
* Strong communication and interpersonal skills, with a friendly and professional manner
* Excellent organizational and time management abilities
* Proficient in using medical software, Microsoft Office and other relevant computer programs
* Ability to work well under pressure and adapt to changing priorities
* Commitment to maintaining patient confidentiality and privacy
What we offer
At City of Refuge Pty Ltd, we are committed to providing a supportive and flexible work environment that values our employees' wellbeing. In addition to a competitive salary, we offer a range of benefits, including:
* Ongoing training and development opportunities
* Discounted medical services for employees and their families
* Generous annual leave entitlements
* Opportunities for career advancement within the organisation
* A collaborative and friendly team culture
About us
City of Refuge Pty Ltd is a leading healthcare provider in the Hervey Bay region, offering a wide range of medical services to the local community. We are committed to delivering the highest quality of patient care and creating a supportive and inclusive work environment for our team.
Apply now
How do your skills match this job?
Your application will include the following questions:
* Which of the following statements best describes your right to work in Australia?
* How many years' experience do you have as a medical receptionist?
* Which of the following Microsoft Office products are you experienced with?
* Do you have reconciliations experience?
* Which of the following medical practice management software do you have experience with?
#J-18808-Ljbffr