Job Title: Housekeeping / Guest Services Supervisor
Location: Stillwater Seven, Launceston, Tasmania
A little about Us:
Stillwater Seven is an award-winning luxury hotel housed in a historic flour mill and lies on the banks of the Tamar River in Launceston. Family owned and operated, we pride ourselves on offering our guests an authentic and memorable five-star experience, blending contemporary elegance with Tasmanian charm. Known for attracting both international and domestic guests, as well as being a favourite among locals, we offer seven exclusive rooms, exceptional dining, and personalized service. We’re seeking a dedicated Housekeeping Supervisor to join and lead our small team and maintain the high standards our guests expect.
Position Overview:
Recruiting for the busy summer period ahead, we are seeking an enthusiastic and detail-oriented Housekeeping Supervisor to join us on a part-time basis for up to 30 hours per week. In this hands-on role, you will lead and work alongside the housekeeping team to ensure our hotel remains spotless and inviting for every guest. Your leadership and attention to detail will help uphold our exceptional standards, contributing to the guest experience.
Key Responsibilities:
1. Supervise and collaborate with housekeeping staff to maintain high standards of cleanliness across all rooms and public spaces.
2. Assist in the training and management of the housekeeping team to ensure consistency in performance.
3. Work closely with the hotel & restaurant teams to address guest requests or issues promptly.
4. Clean and prepare guest rooms, common areas, our restaurant, and other hotel spaces according to our high standards.
5. Ensure rooms are stocked with the necessary supplies and amenities.
6. Maintain cleanliness and organisation of housekeeping storage areas.
7. Work closely with other staff to ensure efficient room turnover.
8. Report any maintenance issues or damages to management.
9. Uphold hygiene and safety standards in all areas.
Qualifications:
1. Previous housekeeping experience in a hotel or similar setting is essential.
2. Strong attention to detail and pride in work.
3. Ability to work independently and as a part of a team.
4. Exhibit outstanding communication, interpersonal, and time management skills.
5. Positive attitude and a professional demeanour.
6. Flexibility to work weekends, holidays, and varying shifts as needed including morning to afternoon work.
What We Offer:
1. Industry award rates.
2. Flexibility in hours & pay rate based on experience & availability.
3. Opportunities to grow within the hotel and hospitality industry.
4. An inclusive, supportive, friendly & safe work environment.
5. Staff discounts at our restaurant and complimentary on-shift hot beverages.
Location Requirement: Please note, this position is located in Launceston, Tasmania. Applicants must have the right to work in Australia, and due to the nature of this role, we are unable to offer sponsorship for international candidates. Local candidates or those with existing work rights in Australia will be considered.
How to Apply:
If you’re passionate about cleanliness, hospitality & creating tailored guest experiences and would like to be part of our wonderful & small team, we’d love to hear from you! Please send your resume and a brief cover letter explaining why this job is for you to alex@stillwater.net.au.
Job Type: Part-time
Pay: $25.00 – $45.00 per hour
Expected hours: 20 – 30 per week
Benefits:
* Employee discount
Schedule:
* Day shift
* Every weekend
* Morning shift
* Public holidays
Experience:
* Housekeeping: 2 years (Preferred)
Work Location: In person
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