Company Description Every institution values excellence.What matters most is why.Griffith was created to be a different type of university.You'll find we're about leading research, academic excellence, and the transformative power of education.But what sets us apart is why those things matter and how you'll achieve them.Why?Griffith brings together exceptional minds like yours from across the globe and from all walks of life.Here, we do incredible work, questioning and challenging, always in the pursuit of excellent.Job Description We are currently looking for a Patient Management System Administrator to join our dedicated term.This role is critical in supporting the day-to-day operations of our clinics by managing and enhancing the University's Patient Management System, ensuring smooth functionality and integration for all users.Your key responsibilities for this role will include: Manage the Patient Management System daily, making necessary configuration changes and corrections.Provide first-line technical support for clinic operations, including PCs and peripherals, and coordinate escalation when necessary.Offer expert advice on policies, procedures, and legal requirements related to Patient Management System, while ensuring system security and protecting against unauthorised access.Collaborate with key stakeholders from various departments to integrate the Patient Management System and develop essential reports using Microsoft SQL Server.Coordinate with Digital Services and vendors for system upgrades, patches, and troubleshooting.Support business analysis, change management, and testing of new systems and upgrades.Ensure systems are up-to-date and maintain business continuity plans.About you To be successful in this position, you will hold an undergraduate degree in Information Technology (or equivalent industry experience) or health care industry experience, preferably in a systems administrator role.In addition to the above, you will demonstrate: Recent experience with MS SQL Server databases including T-SQL programming or project management experience.High level general computer skills including Microsoft 365 Suite expertise and Windows skills.Excellent interpersonal and written communication skills including the ability to interact with a variety of clients to provide a high level of professional customer service.Demonstrated ability to analyse and resolve client and system problems, lead system innovation and optimisation, prioritise work, and meet deadlines.Demonstrated ability to work effectively as part of a team and independently, and a flexible approach to working outside normal business hours to resolve problems or to assist with carrying out maintenance.What we can offer This is a continuing, part-time (80%) position and will be primarily based at the Griffith University Gold Coast campus.As Griffith is a multi-campus University you may be required to work across other campus locations.Griffith University's campuses are located on the lands of the Yugarabul, Yuggera, Jagera, Turrbal, Yugambeh and Kombumerri peoples.Salary range The full time equivalent base salary will be HEW Level 6 range $89,603 - $95,575 per annum (pro-rata) + 17% superannuation.The total FTE package will be in the range $104,835 - $111,823 per annum (pro-rata).Additional Information Why join Griffith?As a values-led organisation, at Griffith University, we've worked hard to create a dynamic and strong organisational culture.We offer: Wide range of Learning and Development opportunities Salary packaging options and corporate health discounts Support with future learning opportunities through our educational staff assistance scheme How to apply At Griffith, we're committed to providing a safe and inclusive environment for all - whoever you are and wherever you're from.If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience.Griffith University values diversity, inclusion and flexibility and we encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply.For more information please visit our Equity, Diversity and Inclusion page.Griffith University also maintains a strict zero-tolerance policy against all forms of modern slavery.For more information, please refer to Griffith's Modern Slavery Policy.Please submit your application online and ensure it includes the following: A covering letter outlining your suitability for the role (please refer to the About You section above and the position description).Current curriculum vitae/resume including full contact details.Applicants must have unrestricted work rights.Successful candidates may be subject to a criminal history check.Further Information For further information specifically about this role, please contact Amanda McGuckin, Director, Griffith Health Clinics at ******.For further application and recruitment advice, please contact Jinita Dhall, Talent Acquisition Partner on ******.For application support, please contact People Services on +61 (07) 3735 4011 and quote reference number REF6253L.Closing date: Thursday, 7 November 2024 at 11:59pm AEST.All applications must be submitted online.Job Location I'm interestedI'm interested Privacy PolicyCookies Settings