Company Description
Welcome to This Australian Life.
From the millions of Australians we protect, to those that make it happen every day at TAL, people really are what we’re all about. We want to grow with you. Achieve with you. And support you to do your best work. That's why we're focused on developing leadership, promoting diversity, rewarding excellence, and retaining great talent.
We're always looking for people who want to go further with us. People who do what’s right, aim high, and work smart. Why not see where we can go?
Job Description
Fixed term contract
In this role you will report into the Manager, Claims Operational Risk and will play an important role in the identification, treatment and mitigation of risk within the Claims business unit. You will use your knowledge of operational risk and compliance methodologies to identify risk and influence decision making. You will also play an important role in the identification of key themes and root causes relating to incidents and issues. You will also support change activities contributing towards implementation of requirements for both FAR and CPS230.
In this role you will:
* Deliver high quality and commercially conscious risk and compliance advice across the organisation to enable the business to be commercially successful whilst remaining fully compliant with legal and regulatory requirements.
* Provide Line 1 risk support with incident management and regulatory reporting
* Closely partner with stakeholder to ensure control documentation is maintained, completion of controls assurance with findings related to internal controls are assessed and reported as required.
* Make sure appropriate Risk Management and/or Compliance reporting is generated and escalated as appropriate.
* Generate insights to support risk owners in appropriately addressing/managing key risks.
* Monitor developments in relevant professional fields and act as a source of technical guidance to resolve escalated problems and provide advice on the business impact of Risk Management and/or Compliance requirements (either generated externally by a regulatory body or from internal best practice).
* Manage relationships with business stakeholders to understand business requirements and develop appropriate solutions, to deliver a better service to the business.
* Continue to drive a culture of robust Risk Management and Compliance.
Qualifications
* Relevant academic qualifications, e.g. a university degree
* Experience in a relevant Risk Management and/or Compliance environment or similar
* Understanding of CPS230 and FAR
* Experience performing control assurance
* Excellent interpersonal skills, ability to work as a team member
* Relevant analysis skills
* A sound understanding of the insurance industry
* Computer literacy and a good knowledge of relevant software
* Excellent written and verbal skills in order to articulate technical issues associated to work area.
You’re always accountable for your actions. You never give up. You strive to find the best outcomes for customers and partners. And you value working together to find the best solutions for problems.
As part of the recruitment process, there are a number of checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History, Bankruptcy, Entitlement to Work, Regulatory and Reference Checks.
Additional Information
At TAL we value diversity in all its forms and are committed to fostering an inclusive and equitable culture for all our people. We encourage Aboriginal and Torres Strait Islander people, individuals from all backgrounds, including those with caring responsibilities, people living with disability, and individuals from the CALD and LGBTQI+ communities to apply. Even if you don’t check every box in the criteria above, we encourage you to apply today or get in touch with us here.
To provide you with the best experience, we can accommodate you at any stage of the recruitment process. Simply inform our Recruitment team at any time.
TAL is recognised by the Workplace Gender Equality Agency as an Employer of Choice. We are proud to be a member of Diversity Council Australia and the Australian Network on Disability. For information on our reconciliation journey, take a look at our Innovate Reconciliation Action Plan.
We acknowledge the Traditional Custodians of the Land in which our Head Office is based, the land of the Gadigal people of the Eora Nation, and recognise their deep connections to the land, sea, and culture.
We extend this acknowledgment to the many Traditional Lands that we operate across and pay our respects to Elders past, present, and emerging.
#LI-Hybrid
Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone’s responsibility.
If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately.