WHO WE ARE
JD Sports is one of the biggest and best global Sports Fashion brands across footwear and apparel. Founded in 1981 in Greater Manchester, JD Group has achieved remarkable growth through rapid global expansion, now standing as the leading global sports fashion retailer. With over 3,400 stores worldwide, we offer unparalleled service and style to all our consumers, striving to inspire the emerging generation through a captivating connection to the universal culture of Sport, Music, and Fashion.
In 2017, JD Sports first established itself within the Australian market and has since expanded to 60+ stores in NSW, VIC, QLD, WA, SA & TAS with many more to come
THE ROLE
As a Department Manager, you will drive sales and KPI's, coach and develop your team, and upkeep the visual standards, ensuring your department is replenished at all times.
Key Responsibilities:
* Drive conversion, sales, and KPI performance
* Demonstrate exceptional Customer Service standards and supervise team to deliver a 'service over task' environment
* Work with BOH team to deliver shop floor product availability
* Uphold company retail standards and deliver store visual excellence
* Support management team to deliver all internal and external profit protection processes
* Support with new team members Inductions and on-going training to build bench strength for future store expansion
* Encourage team members to improve performance through effective coaching
WHAT WE'RE LOOKING FOR
We are seeking individuals who possess strong leadership skills, excellent time management, and the ability to thrive in a fast-paced environment. Ideal candidates will have experience in driving and exceeding set KPI's, communicating effectively with stakeholders, and sharing knowledge with the wider team to achieve common goals.
Desirable Skills and Qualifications:
* 2-3 years leadership experience within retail or like industry
* Passionate about creating an amazing service experience and culture for customers
* Proven track record in driving and exceeding set KPI's
* Excellent time management skills
* Thrives in a fast-paced, ever-changing environment
* Strong interpersonal and communication skills
WHAT'S IN IT FOR YOU?
JD Sports offers a range of benefits, including:
* Training and development to evolve and shape your career
* Opportunity to progress across all areas of the business
* Treat yourself with attractive staff discount
* Access to Employee Assistance Program & Mental Health champions
* One month paid parental leave for full-time employees