Our client, a leader in mining technology innovation, is looking for an IT Desktop Support Analyst to join their growing team. As part of a renowned global group, they set the standard in high-tech simulation equipment across the mining industry. This is a fantastic opportunity to work in tech environments and significantly advance your career.
1. Provide global desktop support across the company
2. Manage software installations and hardware setups
3. Troubleshoot and resolve hardware and software issues
4. Handle user account setup and administration
5. Collaborate on IT projects and contribute to team goals
6. Offer on-call support as needed
Windows 10,Office 365,Time Management,Problem Solving,Customer Service
7. At least two years success in a similar role
8. Strong interpersonal and customer service skills
9. Keen problem-solving skills with a technical aptitude
10. Experience with MS Windows 10/11, Office 365, and related technologies
11. Ability to prioritise and efficiently manage time
12. Experience in documentation of IT processes