JLL empowers you to shape a brighter future.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring talented individuals and empowering them to thrive, grow meaningful careers, and find a place where they belong.
What this opportunity involves:
This role delivers exceptional workplace experiences on-site with a banking client, serving as the primary point of contact for staff and visitors. You will oversee daily operations, ensure compliance with standards, and drive engagement initiatives. The position interfaces with various stakeholders, including service partners and occupants, to maintain consistent service delivery across the portfolio.
Key Responsibilities:
1. Deliver exceptional workplace experiences
2. Serve as primary point of contact for staff and visitors, managing front-of-house operations
3. Oversee day-to-day service delivery, ensuring compliance with standards and procedures
4. Implement and drive client engagement strategies and operational experience initiatives
5. Coordinate and support events, activations, and site tours
6. Manage internal communications to enhance workplace culture and employee engagement
7. Interface with various stakeholders, including service partners and occupants to ensure operational requirements are met, addressing concerns and maintaining health and safety standards
Requirements:
* Motivated self-starter with a strong customer service orientation
* Proactive with keen attention to detail and ability to balance multiple priorities
* Excellent verbal and written communication skills
* Adaptable in a fast-paced working environment
* Strong organisational and administration skills
* 1-2 years' experience in hospitality, customer service, or related field
What we offer:
You'll join an entrepreneurial, inclusive culture. One where talented individuals work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences.
Interested candidates, please apply following the link below quoting job reference number REQ419017
Location: On-site – Melbourne, VIC