About the RoleThis is an exciting permanent position for a talented Senior ServiceNow Developer where you will have the opportunity in designing and developing ServiceNow applications, maintaining the platform, and supporting all applications, including custom extensions.Your responsibilities will include: Perform ServiceNow development and support tasks, including triage, analysis, service restoration, request fulfilment, defect fixes, and enhancements per SLAs.Assist in designing technical solutions and supporting the preparation of platform-wide solutions.Manage and coordinate ServiceNow upgrades, releases, patches, and hotfixes across environments, ensuring adherence to SDLC best practices and audit requirements.Develop business rules, client scripts, UI actions, workflows, and catalogue items on the ServiceNow platform, ensuring compliance with best practices and maintaining version control.Who we are looking forWe're looking for people who will work closely with our scrum team, the ServiceNow Solutions group, and broader University teams to plan, architect, design, and develop complex ServiceNow applications, including integrations with diverse technologies.You will also have: ServiceNow Certified Application Developer with an appropriate tertiary qualification and/or equivalent mix of education/training and relevant experience.Comprehensive functional and technical expertise in the ServiceNow platform, with experience in delivering large-scale implementations.Proficiency in creating business rules, UI actions, form sections, notification events, and client scripts (JavaScript), including AngularJS, on the ServiceNow platform.Strong background in enterprise application development, covering analysis, design, development, testing, implementation, documentation, and support, with a solid understanding of the SDLC.In-depth knowledge of system design, Service-Oriented Architecture, and web service integrations, including XML, REST, SPML, SOAP, and HTML.For further information regarding responsibilities and requirements please refer to the attached PD.Please note: Visa sponsorship is available for this position.Your new team – Business ServicesBusiness Services provides a full range of class leading information technology, facilities management, finance, HR and health and safety services to all operating entities of the University.What we offer you!In addition, we offer the opportunity to be part of a vibrant community and enjoy a range of benefits including generous leave provisions, salary packaging, health and well-being services, and discounts on graduate courses.For more information check out our benefits page!The University of MelbourneWe're tightly connected with the community, both at home and abroad.We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research.Discover more via our website and stay connected with our stories and people on LinkedIn.We are dedicated to ensuring barrier free and inclusive practices to recruit the most talented candidates.If you require reasonable adjustments, please contact the employee listed on the first page of the Position Description found below, with an email containing your name and contact details for a confidential discussion.Please ensure your email is titled "Reasonable Adjustments Request".Aboriginal and Torres Strait Islander ApplicantsWe aspire to be the University of choice for Indigenous Australians, with unprecedented investment to attract, nurture, and retain Aboriginal and Torres Strait Islander students and staff.Tangible support through a range of programs and initiatives will ensure that you personally succeed and flourish while at the University of Melbourne.