Job description Agency Department of Corporate and Digital Development Work unit Workforce Management Job title Manager Workforce Management Designation Administrative Officer 7 Job type Full time Duration Fixed to 13/02/2026 Salary $113,938 - $122,574 Location Darwin Position number 32761 RTF 316565 Closing 25/02/2025 Contact officer Ceire Doherty, Senior Manager Workforce Management on 08 8999 3294 or ceire.doherty3@nt.gov.au About the agency https://dcdd.nt.gov.au/ Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=316565 APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR TERTIARY QUALIFICATIONS. Information for applicants – inclusion and diversity and Special Measures recruitment plans The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or job, please discuss this with the contact officer. For more information about applying for this position and the merit process, go to the OCPE website. Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures plans, go to the OCPE website. Primary objective Provide high level advice and support on workforce management matters through a client-focussed enterprise model to Northern Territory Public Sector agencies to assist them with management of their human resources in particular case management. Context statement Workforce Services are delivered to client agencies under a centralised services model across a geographically and culturally diverse environment. The Workforce Management team provides support across a range of areas including Employee Relations, Performance and Conduct, Recruitment, Injury Management, and General HR Support. This position sits within Workforce Performance providing expert advice in inability, workplace disputes, unsatisfactory performance and conduct matters adopting an evidence-based approach. Key duties and responsibilities 1. Provide high level Workforce Management advice, guidance and coaching to clients on a range of workforce matters. 2. Manage and provide advice on complex workplace issues such as disputes/grievances, discipline, medical, investigations and inability, recommending appropriate courses of action for resolution and early intervention strategies. 3. Develop and maintain effective partnerships with clients, HR providers and other stakeholders to ensure successful delivery of business objectives. 4. Undertake analysis of agency people matters and HR data to inform and develop effective solutions. 5. Collaborate in the development of contemporary HR management strategies, policies, procedures and internal documentation aligned to corporate objectives, legislation and public sector initiatives including presentations. Selection criteria Essential 1. Extensive experience and contemporary knowledge of strategic HR case management and early intervention strategies. 2. High level communication, negotiation and conflict resolution skills with the ability to establish collaborative relationships at all levels to positively influence human resource practices. 3. Demonstrated planning, problem solving and organisational skills, including the effective management of multiple complex and high priority case management matters to meet conflicting deadlines and timeframes. 4. Well-developed conceptual and analytical skills including experience in interpreting and applying legislation. 5. High level written skills and the ability to analyse information for preparing a range of complex correspondence/documents. 6. Experience in managing and providing advice on complex HR case management matters including leading high-level meetings. 7. Demonstrated work ethic and attitude, which emulates DCDD values of being professional, accountable, honest, innovative and respectful. Desirable 1. Relevant qualifications in human resources or a related field. 2. Knowledge and understanding of employment legislation as it relates to Northern Territory Government employees or ability to obtain. Further information The recommended applicant will be required to undergo a criminal history check prior to selection being confirmed. A criminal history will not exclude an applicant from this position unless it is a relevant criminal history.