Business/Systems Analyst (Information & Communication Technology)
About Mitolo Family Farms
Mitolo Family Farms has been providing the best tasting, highest quality produce for over 40 years. With a rich history spanning generations, we have built a reputation for unwavering commitment to quality, sustainability, and customer satisfaction. We are committed to continuous improvement and encourage our team to develop strategies that promote this ethos throughout the wider business.
About the Senior Business Analyst
The Senior Business Analyst will primarily be responsible for eliciting, capturing, and managing business requirements by working closely with various internal teams including production team leaders, farm managers, warehouse and logistics team members, as well as external solution providers and other members of the IT team. Through fostering relationships and problem-solving, success will be identifying inefficiencies within the current business processes and proposing optimized solutions. This role will also play a key role in leading the User Acceptance Testing (UAT) process to ensure that the delivered solutions meet the documented requirements.
Key Responsibilities:
1. Support the development of business cases for initiatives requiring new or changed digital capabilities.
2. Elicit, capture, and validate functional and non-functional requirements.
3. Lead and support the UAT process ensuring that the delivered solution meets documented requirements.
4. Organise and lead workshops, interviews, and brainstorming sessions with stakeholders to gather requirements.
5. Analyse existing business processes, identify inefficiencies or opportunities for improvement.
6. Support the management of project scope, helping to constrain scope creep and inform scope change.
7. Communicate regularly with relevant stakeholders to understand their perspectives and manage expectations.
8. Ensure alignment between SOPs and effective use of digital solutions.
The Senior Business Analyst will bring a wealth of experience in business analysis within an IT setting, including strong workshop facilitation and interviewing skills which will be utilised effectively when gathering requirements from stakeholders. Exceptional documentation capabilities will be required to clearly communicate technical information in an easily understood manner. Ideally, experience with Business Central or similar ERP systems will support the knowledge necessary to navigate complex digital environments. Previous exposure to horticulture and/or food production, or other similar processing, packing, and distribution environments will be highly regarded.
Aboriginal and Torres Strait Islander Peoples are encouraged to apply.
To apply please click apply or call Jessica Gouscos on +61 8 8216 3516 for a confidential discussion.
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