Management - Store (Retail & Consumer Products)Full timeZarraffa's Factory Direct has a position available for a Store Manager!From our origins roasting coffee in the back streets of Southport, to our first headquarters on the Gold Coast, Factory Direct has long been a part of the Zarraffa's experience, and we are now rekindling our heritage of crafting coffee just footsteps from the Roastery doors.Zarraffa's Coffee focuses on training employees and providing the necessary tools to effectively carry out their roles.Zarraffa's Coffee employees are encouraged to carry out their duties with diligence and enthusiasm and to ensure that we deliver on our promise to serve an individually perfect cup of coffee - every time.Manager responsibilities include:Taking "ownership" of the storeResponsible for staff training, development and performanceExceeding expectations in Customer ServiceEnsuring profitability of the businessShowing a commitment to the brand, liaising with customers and suppliersDemonstrate an ethical purpose and compassion in the roleStriving to create an individually perfect cup of coffee, every timeEnsuring effective communication with staff, customers and stakeholdersWH&S and Food Safety ComplianceProduct ordering and stock controlTo be successful in this position you should possess the following attributes:Proven leadership skillsDynamic, results driven and enjoy achieving targetsCan do attitude and self-motivatedImpeccable presentation and personal hygieneThrive on working in a fast paced, team environmentConfident and well spokenOutgoing and not afraid of hard work and good funHonesty and IntegritySelf-motivatedA passion for the Zarraffa's Coffee brandThe perks:Lots of coffee!Opportunities for career development and growthA supportive team environment with a family feelModern facility and workspaceEmployee Assistance ProgramThe available position is full time offering 38 hours per week, with a seven day a week flexibility requirement, including weekends and early morning between 6.30am-5pm.If you have the desire to succeed and enjoy a challenging and rewarding career, please forward your resume with cover letter by email through the 'apply' button below.Application Questions:Which of the following statements best describes your right to work in Australia?How many years' experience do you have as a store manager?Do you have customer service experience?How many years' experience do you have as a Cafe Barista?#J-18808-Ljbffr