Company DescriptionWe are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories around the world.Job DescriptionWe’re seeking a full-time Operations Manager in Notting Hill, VIC, to lead our Business Assurance Certification team. Take charge of operational planning, ensuring audits are delivered safely, efficiently, and in compliance with accreditation standards, while achieving key company objectives.In this role, your responsibilities will include but are not limited to:Manage auditors and accreditations ensuring minimal conditions at audit.Ensure all leading indicator and Global KPI targets are achieved monthly.Manage incidents, ensure team compliance to HSE requirements.In conjunction with the Business Manager, create a growth strategy for identification of markets and development of future programs to support growth. Work with the Compliance and Certification team to ensure JASANZ compliance for all accredited programs/auditors.Ensure optimum productivity and utilisation for audits.Manage an appropriate mix of FTE vs Subcontractor audit pool.Manage and maintain a skills and training matrix for all FTE audits to support the business audit programs.Manage costs and P&L with Business Manager.Compile and consolidate month end results.Identify ways to integrate or cross utilisation of services.Customer interaction and provision of an escalation point.Contribute to regular sector/global/regional meetings, teleconferences, etc., to foster clear and supportive lines of communication.QualificationsExperience in Food safety or other certified management systems auditing.Demonstrated profit Centre management abilities.Well-developed negotiation and effective organization skills.Computer literacy in all MS office modules.Comprehensive understanding of audit operations and industry knowledge of applicable quality systems, standards and regulations.Additional InformationWHY WORK FOR SGS? Working at SGS means joining an innovative, Global company. Here are some of the benefits to working for SGS. • As a company, we have embraced the shift to flexible work
• Sustainability is embedded in our culture and the way we do business
• Paid parental leave
• Paid time for volunteering day and blood donations
• Corporate health & wellbeing offers
• Ongoing learning & development
• Career development opportunities (Nationally and Globally)
• SGS Rewards: Our employee benefits platform with access to retail and online discounts and cashback
COME TO WORK AND BE 100% YOU
SGS Australia supports a diverse workforce, we encourage applications from people of all ages, nationalities, abilities, and cultures – including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people living with disability. Providing employment opportunities for Aboriginal and Torres Strait Islander people is an important part of our SGS Reconciliation Action Plan (RAP). We truly believe the diversity among us will continue to foster a strong, innovative, and forward-thinking workplace.
SGS Australia acknowledges and pays respect to the past, present and future Traditional Custodians and Elders of this nation and the continuation of cultural, spiritual, and educational practices of Aboriginal and Torres Strait Islander peoples.