Direct message the job poster from Doo Group
Senior TA Admin | FINTECH | Regional Hiring - MY, TH, AU, IN
Job Responsibilities:
1. Client Account Updates & Maintenance
* Make necessary updates and changes to customer accounts, such as contact information or account settings.
* Perform regular audits to ensure client accounts and related documents are complete and up-to-date.
2. Email Query Management
* Respond to client inquiries via email, offering support on account-related issues such as login difficulties, password resets, account freezes, or activation processes.
* Provide timely and professional solutions to address client concerns effectively.
* Collect and verify necessary documents to comply with Know Your Customer (KYC) regulations.
* Work closely with clients to cross-check account information and ensure data accuracy.
3. File & Documentation Management
* Organize and maintain documents received from payment channels, suppliers, and brokers.
* Ensure all files are systematically categorized and accessible for operational needs.
4. Compliance & Accuracy
* Ensure that all client transactions and documentation comply with industry regulations.
* Monitor for suspicious transactions and escalate them as needed.
* Double-check client transaction records and documentation to minimize errors and maintain high data accuracy standards.
Job Requirements:
* Bachelor’s degree in Finance, Commerce, Business Administration, or related field.
* Must have full working rights in Australia .
* Required language(s): Mandarin (Proficiency in Mandarin (spoken and written) is mandatory), English.
* Smart, fast learner with a logical and organized approach to tasks.
* Strong attention to detail and ability to work under minimal supervision.
* Fresh graduates with a relevant degree are encouraged to apply.
Life as DOOers
At Doo Group, we embrace a culture where continuous growth, collaboration, and creativity are at the heart of everything we do. As a DOO, you'll collaborate with top professionals from around the globe, dive into exciting projects, and play a pivotal role in shaping the future of finance.
Unlock your potential with Doo Group. Apply now and step into a role where your impact is celebrated!
Discover your potential with Doo Group. Apply now and be part of our success story!
#DooBeyondLimit #TogetherWeDooMore #SucceedYourCareerWithDoo
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Administrative and Legal
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