Would you love to bring your passion and experience to a day spa that goes well beyond the norm?
Part-time role in a caring and supportive team who love what they do
Newly-owned wellness spa in beautiful beachfront Mooloolaba
At Thalassa Spa, wellness is more than a treatment – we focus on nurturing every part of your body, mind and soul. We're seeking a warm, vibrant, professional receptionist, who shares our passion for delivering divine experiences for clients, from the moment they step through our door.
The Role:
In this important role, you'll be the warm and welcoming face of the spa, ensuring smooth day-to-day operation of reception. You'll provide exceptional client service and contribute to a positive and supportive team environment. This role will initially be 2-3 days per week Thursday - Saturday.
Guest experience: Greet & guide guests; provide a welcoming, attentive, clean & tidy front of spa environment for every client.
Booking & Assistance: Make/confirm client bookings, manage payments & retail sales, monitor phone/emails, answer queries.
Team: Assist therapists with guests; coordinate, prepare & clean floats/sauna/light pod/crystal mats & treatment rooms; contribute to a positive & caring team.
Promote: Promote our products & services to clients, assist with queries and recommend enhancements, aftercare, gift vouchers.
About You:
* Excellent communication skills, presenting with confidence and warmth.
* Ability to build client trust and confidence for long-term relationships.
* Pride yourself on delivering exceptional guest experiences every time.
* Confident with sales and assisting clients with product selections & recommendations.
* Organised, reliable and able to show initiative.
* Positive and warm person that wants to be part of a caring, supportive team.
* Passion for the beauty and wellness industry.
Why Join Us:
* Part-time hours (2-3 days per week from Thurs-Sat).
* Generous perks including product discounts, free treatments, family and friends discounts, team rewards and wellness benefits.
* Experienced and caring new owners that genuinely look after their team.
* Beautiful beachfront location in Mooloolaba, in a cohesive and positive work environment.
If you'd love to be part of something different, in a truly nourishing and nurturing work environment, we'd love to hear from you.
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