Add expected salary to your profile for insightsAt Eagers Automotive, we are working towards our vision of being Australia's most admired Automotive Group. With a legacy spanning over a century and a workforce of over 8,000 employees across Australia and NZ, we offer endless options for career progression. We are more than just automotive retailing; we are a multi-faceted cohort of great people doing great things.About the role:Eagers Automotive is currently seeking a positive, well-presented, and customer-focused Service Receptionist with a professional phone manner to join our team at Osborne Park Jeep.Reporting to the Service Manager, this role will be responsible for providing administrative support to the Service Department and the rest of the dealership as required. Responsibilities include taking incoming phone calls, assisting customer requests, and completing general administrative tasks to support dealership personnel.This role offers permanent full-time hours with required overtime due to the nature of business. Overtime rates apply for additional hours. A 1-hour lunch break is included.Working Hours:Monday: 7.30am to 5.00pmTuesday: 7.30am to 5.00pmWednesday: 7.30am to 5.00pmThursday: 7.30am to 5.00pmFriday: 7.30am to 5.00pmDuties will include:Answering the phone promptly with a courteous and understanding mannerAccurately capturing information for service bookingsWelcoming all on-site visitors and directing them to the appropriate personnelRecording and forwarding phone messages and queriesGeneral administration duties and housekeepingAbout you:If you have brilliant organisational skills, exceptional customer service skills, and a positive ‘can do' attitude, we are looking for you!You will ideally possess:Professional phone and face-to-face customer service mannerAbility to manage multiple tasks at onceExcellent attention to detailSolid working knowledge of Microsoft Office SuiteBe a part of a multi-national company, where you have access to a network of opportunities across locations and brands.We offer a Learning & Development program called Learning Together, providing access to development and training opportunities, including our partnership with AIM (Australian Institute of Management) with over 150 training courses available.We also provide a top-of-the-line Employee Assistance Program with leading provider Telus Health, offering access to their MyCoach service on various life areas (mental health, health and nutrition, financial advice, family and relationships, and stress management).Additionally, extensive employee benefits include discounts on Crown Perth Accommodation, Private Health insurance, vehicle purchasing, parts and maintenance, and additional paid Maternity Leave for eligible team members.Subaru Osborne Park is part of Australia's largest and most dynamic automotive retailer, Eagers Automotive, employing over 8,000 team members across 250 dealerships within Australia & New Zealand. We represent over 33 car brands and 11 truck & bus brands, priding ourselves on delivering an exceptional guest experience.We are an equal opportunity employer and strongly encourage people of all backgrounds to apply.
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