This is a Account Executive (Strata) role with one of the leading companies in AU right now -- Marsh McLennan -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the takes off. More About the Role at Marsh McLennan We are seeking a talented individual to join our HONAN Strata team at Marsh. This role will be based in Melbourne office. This is a hybrid role that has a requirement of working at least three days a week in the office. In this role you will be responsible for contributing to business growth objectives of Honan Insurance Group by development of new business and retention of existing business, specifically in nominated accounts within the Strata team. While servicing a portfolio of accounts as allocated by the Client Manager or other senior manager within the function, ensuring high quality customer service while coordinating, managing, and developing Client Executives, Service Executives and Administrative staff. We will count on you to: - Collaborate and Partner for Client Value: Manage long-term relationships with key clients, implement renewal and broking strategies, and investigate new business opportunities. - Inspire with Operational Excellence: Ensure high-quality client service, manage client expectations, and oversee the training and development of team members. - Satisfy and Reach with New Technologies: Ensure compliance with relevant legislation, manage documentation, and maintain technical knowledge across multiple product lines. - Share Knowledge through Data and Analytics: Input client information into business systems, gather data for renewals, and monitor service delivery across quoting, renewals, and claims. What you need to have: - Tier 1 OR Tier 2 qualifications (essential) - 2+ years of insurance industry experience - Broad knowledge of customer service standards - Technical Insurance/Broking skills in accordance with RG 146 requirements What makes you stand out: - Ability to develop and maintain meaningful working relationships at all levels - Thorough technical knowledge of relevant lines of insurance and associated legislation - Strong organizational and communication skills, both written and verbal - Ability to identify and develop new business opportunities - Developing coaching and mentoring skills Why join our team: - We help you be your best through professional development opportunities, interesting work and supportive leaders. - We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. - Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
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