As a Service Advisor at ORANGE MOTOR GROUP, you will be responsible for providing exceptional customer service and managing the servicing process for our valued clients. This full-time role is based in our Orange, NSW 2800 location, where you will be an integral part of our Service team.
What you'll be doing Greeting customers and understanding their vehicle service needsAdvising customers on recommended maintenance and repair workProviding accurate estimates for parts and labour costsScheduling service appointments and coordinating with the workshopCommunicating with customers throughout the service processEnsuring a high level of customer satisfactionMaintaining detailed records of all work performedCollaborating with the broader team to deliver a seamless customer experienceWhat we're looking for Strong customer service skills and a genuine passion for helping peopleExcellent communication and interpersonal abilitiesDemonstrated experience in a similar service advisor or customer-facing role within the automotive industryStrong problem-solving and decision-making skillsProficient in using automotive service management systemWhat we offer Competitive salary and commission structureComprehensive training and ongoing professional developmentOpportunities for career advancement within a growing organisationA supportive and collaborative team environmentAbout us ORANGE MOTOR GROUP is a leading provider of automotive services in the Orange, NSW region. With a focus on delivering exceptional customer experiences, we are committed to building long-term relationships with our clients. Join our team and be a part of our continued success.
Apply now to become our next Service Advisor!
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