Job Title: Senior Spa Therapist
About The Star Sydney:
The Star Sydney is a local landmark that has been deeply ingrained in Pyrmont and Darling Harbour for two decades. We are committed to creating fun in trusted destinations as Australia's premier entertainment hub. Our state-of-the-art venues, including The Star Event Centre and The Lyric Theatre, have hosted prestigious events and international acts. With extraordinary dining options, such as Sokyo, BLACK Bar and Grill, Cucina Porto, and our vibrant Sports Bar, we strive to deliver the ultimate entertainment, hospitality, and dining experiences.
About the Role:
As a Senior Spa Therapist, you will provide a range of massage and body treatments using leading skin care brands. You will excel as a therapist by providing exceptional service that ensures our guests leave the spa feeling relaxed, refreshed, and renewed. Your responsibilities will include maintaining thorough knowledge of spa products, techniques, and industry trends to provide cutting-edge services. You will engage with guests in a professional and friendly manner, anticipating their needs and exceeding their expectations. You will also uphold the highest standards of cleanliness, hygiene, and safety within the spa environment, contributing to the overall ambiance and atmosphere of the spa.
Responsibilities:
- Perform luxurious spa treatments, including massages, facials, and speciality therapies, with exceptional skill and attention to detail.
- Maintain thorough understanding of spa products, techniques, and industry trends to ensure cutting-edge services.
- Engage with guests in a professional and friendly manner, anticipating their needs and exceeding their expectations.
- Uphold the highest standards of cleanliness, hygiene, and safety within the spa environment.
- Contribute to the overall ambiance and atmosphere of the spa, fostering a serene and relaxing experience for all guests.
Requirements:
- Diploma or nationally recognised qualification in one or more forms of massage.
- Qualifications in beauty therapy, highly regarded.
- Experience within a Spa environment, preferably in a 5-star facility.
- Ability to drive retail sales within the spa operation.
- Good communication skills, with a positive and professional attitude.
About You:
You are a seasoned expert in customer service, understanding the essence of delivering world-class service. With exceptional communication skills and a positive attitude, you're poised to excel in this role.
What We Offer:
- Complimentary meal on site every day, including hot meals, sandwich bar, and more.
- Uniform laundered and ready for you daily on property.
- Five weeks of paid Annual Leave for team members who meet the definition of shift worker.
- Discounted parking and other transport options.
- Up to 30% discounts across award-winning restaurants and accommodation.
- Lifestyle discounts, including gym memberships, retail discounts, and dry-cleaning services.
- Diversity and Inclusion areas of focus, including Multicultural, Gender, Aboriginal and Torres Strait Islander, and LGBTQI+.
- Endless career growth and opportunities to learn and develop your career.
Culture:
At The Star, we are committed to creating a diverse, equitable, and inclusive workplace that contributes to exceptional experiences for our guests, a great place to work for our team members, and positive outcomes for our communities. We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia's First Nations Peoples, and people with disabilities.