Operations Supervisor - Yulara Bring the Red Centre to life with AAT Kings! Ever dreamt of combining your love for travel with a career that showcases the very best of Australia? At AAT Kings, we make that dream a reality-every single day. As one of Australia and New Zealand's leading tour operators, AAT Kings delivers unforgettable experiences to world-famous destinations like Uluru, Kakadu, The Kimberley, Milford Sound, and Franz Josef Glacier. Our mission? To inspire adventure and create lifelong memories for our guests. The Role We're looking for a Full-Time Operations Supervisor to join our Yulara Depot and play a key role in delivering seamless tour experiences in the heart of the Outback. If you thrive in a fast-paced environment, enjoy leading a team, and want to live and work in one of Australia's most breathtaking locations, this is the opportunity for you! What You'll Do
* Coordinate day-to-day tour operations, including scheduling, logistics, and resource allocation.
* Lead and support a team of driver guides, bus cleaners, general hands, and housekeepers.
* Ensure our guides and drivers are fully equipped and prepared for each journey.
* Maintain compliance with safety regulations, permits, and operational standards.
* Assist guests with inquiries, ensuring an outstanding customer experience.
* Support the training and induction of new staff.
* Handle administrative tasks such as booking management, payroll processing, and reporting.
* Work closely with the management team to enhance tours and improve operational efficiency.
What We're Looking For
* Experience in tour operations, travel coordination, or a similar role.
* Strong leadership, communication, and interpersonal skills.
* Excellent organisational and time management abilities.
* Proficiency in reservation systems and Microsoft Office.
* Ability to thrive in a dynamic environment and adapt to changing priorities.
* Knowledge of local tourism regulations and safety standards is a plus.
Desirable Skills & Certifications
* HR Licence (or willingness to obtain)
* Senior First Aid Certificate
* Vehicle Passenger Authority
* Experience in travel or tourism is highly regarded.
What's in It for You?
At AAT Kings, we value our team and offer:
* Comprehensive training, including National Parks Tour Guide Accreditation
* Career development opportunities within a global travel company
* Accommodation is arranged before your arrival-just pack your essentials!
* Staff travel discounts for your family and friends
* Relocation assistance
* Access to our Employee Assistance Program for well-being support