Our Client supports the growing QLD community by providing information, advice and regulation to ensure the maintenance of proper building standards and remedies for defective building work.
The Opportunity Are you passionate about delivering exceptional customer service and enjoy being the first point of contact for customers? We're looking for a Customer Support Officer to join our dynamic team and assist with customer inquiries, applications, and support tasks.
As a Customer Support Officer, you will:
Be the first point of contact for customers, providing assistance with applications and answering queries.Support offline duties and make outbound calls when required.Provide accurate information and advice on building-related matters, including legislation, services, policies, procedures, and products.Deliver exceptional service to both internal and external customers, ensuring positive interactions even in challenging situations.Collaborate with a team to maintain smooth workflows and enhance the customer experience.About You A strong background in customer service.The ability to start immediately.Can work autonomously when needed.An inviting, patient, and kind personality.The capability to remain calm and resilient when handling challenging customer interactions.A team-oriented mindset, eager to collaborate and support colleagues.To Apply Applications in Word format should be forwarded to us by clicking the 'Apply' button below. For a confidential discussion you are welcome to call Daria on .
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