Customer Support Officer
A permanent full-time role is available in our Woonona office. This position involves providing valuable and productive administration and customer service support to the Coal Services Health business unit.
About the Role:
* Manage a busy reception area, dealing with customers from all business units.
* Be respectful towards customers and have a strong understanding of privacy and confidentiality guidelines.
* Perform various administrative tasks including reception duties, call management, email response, file management, and general administrative support.
About You:
* You must have an HSC or TAFE equivalent qualification.
* Prior experience in administration, preferably in a reception area, is required.
* Demonstrated behaviours aligned to our company values and culture are essential.
What We Offer:
* A friendly and supportive team culture.
* A permanent, full-time role with onsite parking.
* A competitive base salary plus superannuation.
* Additional benefits include access to an onsite gym, paid parental leave, superannuation co-contribution scheme, professional development opportunities, and more.
About Us:
We are a Specialised Health and Safety Scheme that provides services to help identify, assess, monitor, and control risks in the NSW coal mining industry.
Important Information:
* Permanent roles are open only to Australian and New Zealand Permanent Residents or Citizens.
* Successful applicants will be required to complete a satisfactory background check prior to commencement of employment.