What's the opportunity? As a Senior Small Business Account Executive, you will be a key member of the team leading the growth of our new business. We're building a world-class sales organization, and the road ahead is going to be very exciting. At Intercom, we are striving to do sales differently. We are asking our customers to put Intercom at the core of their businesses, and we can only do this by putting them at the core of ours. We strongly believe in the overall growth and continued development of each new hire. In joining the Account Executive team at Intercom, you join a community that believes in development and promotion from within. As a rapidly expanding business, there is a high degree of opportunity for progression, creativity, and ownership. What will I be doing? Evangelize our product by spearheading the growth and adoption of Intercom across our Small Business segment Manage the full sales cycle for Intercom's Small Business customers, from prospecting to close, through a consultative sales approach Provide timely and accurate forecasts and clear visibility on revenue performance Maintain up-to-date knowledge of our product and processes Create your own demonstrations, tailored to client needs Engage in team development and mentoring Represent the voice of the customer to cross-functional partners, including Marketing and Product Contribute to the overall growth of the global Enterprise business, pioneering new best practices and driving projects to up level the team What skills do I need? 2+ years experience in closing role 1+ years selling SaaS products Experience in outbound prospecting Strong sales instincts and track record hitting and exceeding quota Exceptional written and verbal communicator Comfortable and energized operating and problem-solving in a fast-moving organization, working inbound and outbound opportunities across a range of industries and company sizes Ability to close net new business in a competitive environment Exhibits a growth mindset, intellectual curiosity, and ambition Benefits We are a well-treated bunch, with awesome benefits! If there's something important to you that's not on this list, talk to us! :) Competitive salary and equity in a fast-growing start-up Catered lunch every weekday, plus a fully stocked kitchen Regular compensation reviews - we reward great work! Flexible paid time off policy Healthcare stipend towards private health insurance for you and your partner/spouse MacBooks are our standard, but we also offer Windows for certain roles when needed #J-18808-Ljbffr