Additional Information Job Number 25053851 Job Category Rooms & Guest Services Operations Location Courtyard Melbourne Flagstaff Gardens, 50 Batman Street, Melbourne, Victoria, Australia, 3003VIEW ON MAP (https://www.google.com/maps?qCourtyard%20Melbourne%20Flagstaff%20Gardens%2C%2050%20Batman%20Street%2C%20Melbourne%2C%20Victoria%2C%20Australia%2C%203003) Schedule Full Time Located Remotely? N Position Type Non-Management POSITION SUMMARY Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. Our associates deliver service that comes from the heart as our passion is to help guests follow theirs. Find Your World at Courtyard by Marriott as a Front Office Night Supervisor. Position Summary: Supporting Night Manager with general operational tasks Ensure security of hotel staff and property by following safety guidelines Assist with rooms co-ordination where required and directed by Rooms Management Be an expert on the hotel and the surrounding area, know it inside and out to exceed guest expectations Assist guests arriving and departing the hotel through the check in and departure process Handle general enquiries, providing service excellence to our experienced travelers Take guest reservations and perform cash handling & credit card responsibilities Be a passionate, forward and inviting, providing motivation and support to our?front office staff Check figures, postings, and documents for accuracy Record, store, access, and/or analyze computerized financial information Control and secure cash and cash equivalents for property according to cash handling policy and procedures Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables Audit and reconcile all revenue postings About You: Experience with OPERA property management system or similar Relevant experience in a similar role Working rights in Australia Enthusiastic to escalate your career Self-motivated, driven and energized in a fast-paced environment Armed with smart solutions and a can-do attitude Our Benefits: Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group Genuine care for associates' physical, emotional and financial wellbeing through our Employee Assistance Program Opportunity to receive Employee Referral Incentives and get paid for working with your friend Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness Courtyard by Marriott Hotel is part of Marriott International's Select Stays portfolio, which has committed to putting people first for 90 years. Apply now Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun. In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you.