Company Description Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Job Description At AECOM, the Workplace Team is the heart of our organisation - connecting people, optimising spaces and crafting meaningful experiences that resonate beyond what we do every day. The Workplace and Events Concierge will oversee front of house operations, manage events, and ensure the space is presentable for day-to-day business. A keen eye for detail and the ability to problem solve in a fast-paced environment is key. What will a day in this role look like - Meet and greet clients, setting a positive impression. - Connect people with the right solutions using one of our key pillars to 'Make it Happen'. - Organise and co-ordinate our events logistics. - Provide audio visual support to assist client and colleagues in internal meetings. - Manage contracts including kitchen consumables, stationery and coordinate contractor deliveries with the loading dock. - Manage the security access system including programming staff and contractor access passes. - Work closely with the Workplace team on future office refits and sustainability campaigns. - Ensure the space is kept tidy and address any maintenance issues. Due to the nature of this role, you will be required to work full time in our Brisbane office from 8:30am to 5pm. ?_ _At times before and after support maybe required to support events and business needs. Qualifications - Ideally with 3 years admin or concierge experience. Experience in hospitality management will also be considered. - Confidence in using our internal AV system like Microsoft Team to help connect colleagues in real-time meetings. - Outstanding customer service and strong client relationships experience. - Friendly and outgoing personality. Someone who enjoys helping others and going that extra mile. - Proficient in Microsoft applications. Additional Information AECOM acknowledges the Traditional Owners and Custodians of the lands on which we, our clients and our communities live and work around Australia. We pay our respects to their cultures and to their Elders - past, present, and emerging. We are committed to connecting to Country in our work through meaningful engagement with First Nations peoples and businesses. Find out more about our Australian Reconciliation Action Plan here: https://aecom.com/au/our-vision-for-reconciliation/. About AECOM AECOM is the world's trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and AECOM. Freedom to Grow in a World of Opportunity You will have the flexibility you need to do your best work with hybrid work options. Whether you're working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed. You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients. AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We're the world's trusted global infrastructure firm, and we're in this together - your growth and success are ours too. Join us, and you'll get all the benefits of being a part of a global, publicly traded firm - access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours. All your information will be kept confidential according to EEO guidelines. ReqID: J10118587 Business Line: Geography OH Business Group: DCS Strategic Business Unit: ANZ Career Area: Real Estate Work Location Model: Hybrid Legal Entity: AECOM Australia Pty Ltd