State Government opportunity in South Brisbane!Temp assignment with real potential for extension Attractive hourly rate Looking for a New Career Path?Case Managers with Insurance or Banking Experience - We Want You!Hudson is partnering with a state government client to find experienced Case Managers for an exciting new opportunity.If you have a background in insurance or banking and are ready for a fresh challenge, apply today and kickstart the new year with a rewarding career change!Assessment Officer Claims Management Improvement Project (CMIP) Location : South Brisbane - Fully On-Site Position Type : Full-Time, 38 hours per week Pay : $58.02 per hour + Superannuation Start Date : 10th Jan 2025 Duration : Anticipated End Date - 31 March 2025 (with strong potential for extension) About the Organisation Our client is a key player in enhancing the building and construction industry in Queensland.As part of their commitment to creating a safer, more equitable industry, they deliver high-quality regulatory services focused on risk reduction and the protection of Queenslanders.Join a supportive and inclusive team that values respect, diversity, and continuous improvement.Role Purpose We are seeking an experienced Assessment Officer to join the Claims Management Improvement Project (CMIP) .This role is perfect for individuals with a background in case management, particularly those with experience in insurance or banking .In this role, you will be responsible for investigating, assessing, and determining claims under the Queensland Home Warranty Insurance Scheme .You'll play a crucial role in improving claims management processes and provide expert support to homeowners and service providers.Key Responsibilities Claims Assessment : Manage the investigation and assessment of claims under the Queensland Home Warranty Insurance Scheme, ensuring compliance with relevant legislation, policies, and procedures.Claims Approval : Contribute to streamlining the claims approval process by accurately determining entitlements and authorizing payments.Project Contribution : Assist the Senior Lead and Managers in monitoring, reviewing, and reporting on insurance performance.Play a key role in the development and delivery of the Claims Approval Project plan.Stakeholder Communication : Provide expert advice to Senior Assessment Officers, Principal Resolution Officers, and other stakeholders.Offer clear and professional guidance on claims resolution and approval.Team Collaboration : Work closely with colleagues to continuously improve the claims management process and foster a positive team environment.Who We're Looking For We're looking for individuals with experience in case management in industries such as insurance, banking, or financial services.If you're highly organized, detail-oriented, and possess strong problem-solving skills, this is an excellent opportunity to leverage your background and make a tangible impact in the public sector.Key Skills & Experience Case Management Experience : Proven experience in case management, ideally in insurance, banking, or related financial services sectors.Analytical & Decision-Making Skills : Ability to assess complex claims, apply relevant policies and guidelines, and make well-informed decisions.Communication : Strong interpersonal skills, with the ability to effectively communicate with stakeholders, manage expectations, and provide high-quality customer service.Regulatory Knowledge : While not essential, familiarity with the legislative and regulatory frameworks around insurance, banking, or claims management will be highly regarded.Attention to Detail : Strong analytical skills with the ability to manage and prioritize caseloads, ensuring compliance and timeliness.Other Requirements Previous experience in claims management, case management, or a similar field (insurance, banking, or financial services) is essential.Ability to work within a regulated environment and apply relevant legislation and policies.Ability to meet pre-employment screening requirements, including criminal history, financial history, and medical assessments.Why You Should Apply Career Growth : This is a unique opportunity to transition your case management skills into the government sector, with strong potential for career development.Supportive Team Environment : Work alongside professionals committed to collaboration and continuous improvement.Competitive Pay : Attractive hourly rate of $58.02 per hour + superannuation, with a government role offering job stability and benefits.Impactful Work : Contribute to improving Queensland's building and construction industry, while protecting homeowners and ensuring fairness.Ready for the Next Step in Your Career?If you're an experienced case manager from insurance, banking, or financial services, we encourage you to apply for this exciting role.Bring your expertise in managing complex cases and drive improvements in the claims management process!Apply Today Take the next step in your career and join a forward-thinking government team in South Brisbane.This pay rate is inclusive of mandatory 25% casual loading Reference number: BBBH242146 Profession:Administration & Office SupportAdministrative Assistants Accounting SupportAccounts Admin / Officers Construction & PropertyAdministration Company: Hudson Australia Date posted: 18th Dec, 2024