The Position:
1. The CHRIS21 System Administrator will be responsible for supporting and driving changes to all P&C systems – payroll, recruitment, reporting, self-service, time and attendance (Kronos) and employee application (at present, CHRIS21/Ichris and Service Now)
2. Ensure the reliable and effective performance of our P&C Systems
3. Automate tasks through appropriate tools and scripting
4. Working with vendors and other technical team to ensure support cases are in line with their SLA
5. Conduct regular system health checks and audits
6. Maintain all relevant system interfaces including upkeep of documentation and the creation/maintenance of knowledgebase documents
7. Manage system access, permissions, changes and enhancements.
8. Support P&C system upgrades with Group IT and other vendors
9. Triage and troubleshoot issues related to P&C systems
10. Provide strategic advice on systems improvements, transformation and enhancements
Our Benefits:
11. Competitive salary packaging
12. Access to staff discounts with wide range of companies
13. Ongoing learning and development opportunities
14. Internal opportunities within our global organisation
15. Positive company culture
Minimum Criteria:
16. At least 1 year plus experience supporting enterprise applications
17. Strong problem solving, and analytical skills with high attention to detail
18. Experience in supporting P&C/Payroll/Time and Attendance applications (including CHRIS21)
19. Chris21 experience is essential
20. Development or support experience in application and data integrity solutions
21. Willingness and proven ability to learn new technologies and processes
22. Ability to develop and maintain relationships at all levels
23. Strong customer service ethic and skills
24. Basic database and SQL skills
25. Software configuration/integration experience with CHRIS21/iChris modules: HR21, Onboarding and Intelligent Workflow (preferred)