The company:This organisation is committed to empowering Australian Veterans by ensuring they receive the recognition and entitlements they deserve. With a mission rooted in justice, they advocate for those who were impacted by service-related medical conditions but did not receive a proper medical discharge. The team works tirelessly to restore dignity and support through expert legal guidance, creating life-changing outcomes for those who have served our country. This is an opportunity to lead change in a space where impact is tangible, and the work truly matters.The roleLead the operational strategy and delivery of the Retrospective Medical Discharge (RMD) departmentOversee the development and refinement of client engagement systems, ensuring efficiency and legal complianceManage and mentor a growing team of legal and support professionalsDrive case progression from initial client contact through to outcome deliveryCollaborate with leadership on strategic planning and departmental growthChampion continuous improvement in client service and internal workflowsEnsure high standards of documentation and data integrity are maintained across the RMD portfolioBenefits$110K–$130K + Super – generous remuneration package reflective of your senior leadership experienceJoin a values-driven executive team making a national impactAutonomy to shape department growth and strategyGreat team environment, modern state of the art officesMonday–Friday only | Standard business hours | No after-hours workRequirementsMinimum 5 years’ experience in management role, ideally within legal, healthcare, insurance, or not-for-profit sectorsProven track record in leading teams and operational systemsStrong strategic thinking and problem-solving skillsExperience working with sensitive or confidential informationHigh level of emotional intelligence and stakeholder managementTo apply, please submit your CV and Cover Letter outlining why you are the ideal candidate for this impactful leadership role.Job Types:Full-time, PermanentPay: $110,000.00 – $130,000.00 per yearSchedule: Monday to FridayApplication Question(s): Do you have 5 years experience in a Management role?Work Authorisation: Australia (Required)Work Location: In personApplication Deadline: 17/04/2025
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