The Laser Clinics Group are on the lookout for a Regional Manager on a 12-month contract, who shares our passion for helping more people feel their version of GOOD. This role will mainly be based on road, supporting a region of both corporate owned and franchised clinics.
At Laser Clinics Group we value the passion, care and determination of our team. Our purpose is clear: we help more people feel good in their own skin. Our vision is to globally lead in skincare, by locally leading in experience. Our mission is simple: be the one they rave about!
As a Regional Manager, you will form an integral part of our operations team and will be responsible for the performance and operations of the nominated clinic region. This role is also responsible for developing business performance, people and customer service to grow market share.
What we offer goes beyond just a job. Join us, and you'll experience a dynamic and supportive work environment where your contributions are valued, and your potential is limitless.
What you'll do:
1. Develop and execute strategies and plans to improve sales, increase productivity and margin performance across the region that delivers improved sales and clinic profitability.
2. Work closely with key stakeholders, Franchisees clinic managers and clinic teams to execute operational plans effectively
3. Work with Franchisees and Clinic Managers to develop a high standard of customer service within the clinics
4. Lead clinic policy and procedure to enable Clinic Managers to operate clinics in an effective and compliant manner.
5. Identify learning and capability opportunities for improved delivery of the Laser Clinics Experience (LCX), improved cross-sell and upsell across all treatment categories with a view to exceeding our client’s expectations.
6. Lead, coach and manage clinic team members, with a focus on driving performance, profitability, and compliance.
7. Ensure clinics positively represent the brand at all times
8. Support clinics in the development of bespoke business plans that are aligned to the region and the overall LCG strategy
We'd feel ELECTRIC if you have:
9. Tertiary qualifications in business is highly regarded
10. Multi-site people focused management experience
11. Experience in the beauty, cosmetics, retail or healthcare industries
12. Experience in a franchising business is an advantage but not essential
13. Demonstrable ability to work effectively across internal and external organizations is key, influencing and leading cross functional teams
14. Must be highly organized, detail-oriented and possess strong analytical and problem-solving skills
15. Outstanding people management and leadership skills with motivation and enthusiasm to drive a high performing culture
16. Demonstrated ability to improve customer outcomes and performance standards through on the job training and coaching
17. Exposure to balance sheets and profit and loss (P&L) statements
18. Sales orientated to achieve targets and drive performance
About the Team:
At Laser Clinics, we believe that everyone deserves to feel confident, inside and out.
To help you feel GOOD at Laser Clinics, we offer:
19. Heavily discounted treatments in-clinic (up to 70% off RPP)
20. Quarterly complimentary Skinstitut products
21. Access to Employee Assistance Program (EAP)
22. Hybrid working; 3 days in the office, 2 days from home
23. Ability to purchase additional annual leave up to 2 weeks
24. Centrally located office in the heart of North Sydney
If you're ready to make a difference and be part of something special, apply now and let's ignite confidence together. Feel WICKED. Feel DREAMY. Feel ELECTRIC. Feel FIERCE. Feel Laser Clinics.
laserclinics.com.au