Cessnock, Newcastle, Maitland & Hunter NSW
Full time
Administrator - Client Retention Officer
* Multidisciplinary Allied Health Team
* Full Time Monday- Friday
The Company
One of Australia’s leading preventative Allied Health services providing holistic multidisciplinary care to children and adults. Their services are provided within 13 state of the art, fully equipped facilities across NSW and TAS and within the community.
You will have the opportunity to work collaboratively within an incredible team of Allied Health Professionals including Speech Pathologists, Occupational Therapists, Physiotherapists, Exercise Physiologists, Dieticians and Podiatrists and Behavioural Support Practitioners.
About the Role
Currently seeking an experienced Administrator - Client Retention Officer to join a growing team in Cessnock. This is an integral and challenging role within the business that will see you involved in a diverse range of activities, collaborating and assisting the team and our clients.
Your daily duties would include:
* Front of clinic client facing role
* Liaising with clients, families and practitioners
* Organising incoming referrals and manage client waiting lists
* Maintaining and expanding our referrer relationships
* Processing billings for multiple funding streams – Private, Medicare, DVA, NDIS, HICAPS
* General Administrative tasks including emails, calls, reporting, filing
* Processing client intake forms and service agreements
* Assisting with Internal Audits
* Organising general facility supplies and maintenance
* Assisting with the induction of new practitioners & student placements
* Must have experience in health industry administration role
* Ability to handle high workloads
* Strong organisational skills
* Good knowledge of Microsoft Office products
* NDIS experience is advantageous
* Must be available Full Time Monday to Friday
About You
If you are an experienced Administrator who enjoys a busy and varied role within a great supportive team environment, then we want to hear from you.
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