About our OrganisationWith over 30 years of experience, Regency is the market leader in shower screens, wardrobes, mirrors, and glass splashback products for residential buildings. Our quality products are locally made and globally backed, with manufacturing plants across Australia.About our OpportunityAs an installation coordinator and integral team member of our Albury branch, you will be the conduit between our customers, our manufacturing department, and our installers in the field, coordinating the installation of our products.Our team provides an exceptional level of service within a fast-paced environment. Customer service must be at the forefront of every interaction as you navigate interactions between customers and installers, providing a clear flow of information to enable jobs to be scheduled in a timely and efficient manner. At times you will need to troubleshoot solutions concerning installation issues and timings to improve the customer experience and meet the requirements of our customers.In addition, you’ll:liaise with production regarding the completion of productsschedule installation dates in line with production dates and customer needswork in partnership with customers, installers, and internal personnelprepare documentation for installationscross-check installer invoicesAbout Youhighly organised, able to multi-task and prioritise multiple tasksability to work calmly and efficiently with tight deadlinesenthusiasm to work in a rapidly changing & challenging manufacturing environmentdata entry skills with high attention to detail and accuracycompetency using MS Suite, ability to gain competency with in-house systems quicklyWhat's on OfferCompetitive base salaryPermanent full-time role, flexible start and finish timesOn-site secure parkingOngoing training and career development encouraging you to feel confidentGenerous discounts on our extensive range of productsAbility to schedule leave every year at ChristmasAn extra day’s paid leave for your birthdayA friendly, supportive and close-knit teamYour Next StepsIf you are a highly organised, results-orientated individual with strong interpersonal skills who wants to make your mark in a successful and growing company, we would like to hear from you. Apply now!VENTORA builds businesses ethically and safely. Eligible applicants must have legal rights to work in Australia.Agencies will only be engaged if required. Please do not contact us or send applicants to us unless requested by the Talent Acquisition Team.
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