Job Category: Community Services and Development GSL: A Good Start to Life Mission: "To change the perception of disability in our communities" Vision: "Every child in regional Australia has a good start to life" Our Core Values: Drive enhanced equality, Deliver on a promise, Dare to be Different Purpose: Our 'why' We exist because not all children in our community who were born with, or acquire a disability, have a good start to life.Living in a safe and nurturing homeHaving opportunities to learn and developFeeling a part of communities of choice Our 'how' Our programs and services cater to the needs of littlest through to young adults aged 0-24 years, supporting their home life, learning and social inclusion. Our 'what' We support life skills development, so all children have what it takes to be a valued member of the community. Job Description Team Senior CARE Desired Skills and Experience Role Statement - Team Senior CARE Appointment: Team Senior Location: Key Reporting Relationships: Service Leads, IU Leads, External and Internal stakeholders Reports to: Service Lead of the C.A.R.E. Integrated Unit Direct Reports: Youth Disability Support workers of the relevant Service team Mission: "To change the perception of disability in our communities" Vision: "Every child in regional Australia has a good start to life" Our Core Values: Drive enhanced equality, Deliver on a promise, Dare to be Different Purpose: Our 'why' We exist because not all children in our community who were born with, or acquire a disability, have a good start to life. Our 'how' Our programs and services cater to the needs of littlest through to young adults aged 0-24 years, supporting their home life, learning and social inclusion. Our 'what' We support life skills development, so all children have what it takes to be a valued member of the community.Computer, vehicle and phone available on shift for work purposes.Ongoing commitment to the training and professional development of employees, including access to qualifications in Community Services. Entry requirements apply.Career enhancement support through defined career pathways, learning and development planning and internal monthly reflective supervision.Free external counselling service offered to all employees through our Employee Assistance program.Minimum qualifications and experience.Alignment to GSL's values and mission.Demonstrated ability to work autonomously in an isolated environment.Demonstrated understanding of the intensive nature of working with young people and the possible impacts on the employee's other family and personal responsibilities.Ability to develop and lead a vibrant caring team within GSL, or willingness to learn.Demonstrated high level of verbal, written and interpersonal communication skills.Demonstrated ability to manage time effectively and carry tasks through to completion.Demonstrated understanding of continuous quality improvement. Outcomes Agreement (Key performance Indicators) Between and GSL: A Good Start to Life (PTY) Ltd About the C.A.R.E. Integrated Unit Within GSL, this role is positioned in the C.A.R.E. integrated unit.C.A.R.E. is an acronym for Connection, Action, Relationships and Engagement and an Integrated Unit (IU) is a group of programs or services that are loosely aligned to meet a common client need.The C.A.R.E. IU is comprised of numerous out of home care service units delivering to the principles of its acronym. What we do While not all children and young people born with, or who acquire a disability, have a good start to life, some experience trauma and through no fault of their own are not able to live with their family. For these children and young people, we provide live-in, residential services. Referrals are for children and young people who exhibit extreme and challenging behaviours due to the abuse, trauma and neglect they have experienced. Children and young people who initially come into our care may require intense support due to behaviours that may include, but are not limited to:verbal aggression, high-level defiance and physical behaviours including hitting, spitting, kicking, threatening othersdestroying propertysexually acting out, poor hygiene and self-harming We differ somewhat from traditional out of home care services because of our specialty. We offer a safe space where young people can recover from past trauma and barriers, gain a sense of personal value and learn the life skills they need to be a valued member of the community. Our services are disability focused through a trauma informed lens. Our holistic psychosocial therapeutic programs are based on harm minimization, health promotion, and life skills. We use a stepped based approach towards care, that is designed for disabled children and young people requiring medium to long term placement and help with transition. What is your job?Oversee the service team and be accountable for maximizing the value of the team's work.To 'call the plays' about the work the team needs to do to maintain service quality and achieve client outcomes.Bring empathy in relating to presenting challenges and ensure staff are working as a team. How you will succeed:Below are the expected metrics and measures you will need to achieve and then maintain to ensure you are being the superstar that we need you to be. Milestone/Goal = Service Delivery Metrics: Draw on experience and talents to effectively establish a caring relationship with clients and working relationship with team.Apply understanding of childhood development and working from a trauma-informed framework with knowledge and experience of positive behaviour support in everyday practice.Support clients in home life routines, life skills development, education and pursuing employment opportunities.Be a positive adult role model for clients, assisting them to develop confidence and self-worth.Bring confidence and a professional response to crisis situations - working within risk and compliance guidelines.Work collaboratively within a team context while operating autonomously.Actively contribute to Care Plans by providing evidence-based insight, assessments and evaluations.Maintain high quality client and service records, ensure placement and team record keeping is complete and support team with administration requirements. Measures: Consistent team attainment of at least 80% client success (goal attainment) rating100% of all client file notes are written to standard Milestone/Goal = Team Captaincy Metrics: Induct and mentor staff new to service and team.Participate in staff supervision sessions, either with, or under the guidance of, the Service Lead.Attend stakeholder meetings, either with, or on behalf of the Practice Lead, when delegated.Ensure the team are self-managing their roster and working collaboratively around filling shift vacancies and covering periods of leave.Partner with the Service and Practice Leads to uphold a quality service and implement an evidence based and backed approach to practice.Be concerned with team well-being and show this by treating each team member with respect and recognizing the contributions they make to service, client and team.Attend to early problems in team cohesion, as they arise, by approaching teammates in private and addressing using a positive, solutions focused approach.Monitor the health of team culture. Measures: Team satisfaction ratings stay above 80%Team churn rate stays below 10%100% of new team members to your service complete the scheduled induction training within 1 month of commencing employment. Milestone/Goal = Internal Systems & Processes Metrics: Work within budget constraints.Ensure all service documentation meets record keeping standards.Understand and apply principles and practices that comply with Human Services Quality Framework (HSQF) standards. Measures:Of all rostered shifts, 100% of shift changes are self-managed by the teamTeam is consistently attaining 0 hours of overtimeTeam is consistently reporting WHS hazardsComply with all relevant legislation, regulations and policies and procedures, including Code of Conduct and workplace health and safety standards.Work within delegations of position.Maintain confidentiality of information pertaining to Young People and GSL.Demonstrate high standards of personal and professional behavior. Measures:A compliance rating is achieved for each, and all, internal audits Milestone/Goal = Privacy and ConfidentialityTeam Seniors are in a position of trust and have a duty of care towards their clients. click apply for full job details