Add expected salary to your profile for insightsAbout UsBundaberg Motor Group (BMG) is the largest multi-franchised dealership in the Wide Bay region, representing 10 leading new car brands.
As a family-owned and operated business, we are committed to excellence in customer service, community engagement, and setting the benchmark for dealerships in the region.Due to continued growth, we are seeking a motivated Service Advisor to join our dynamic team.
If you have a passion for the automotive industry and thrive in a fast-paced environment, this is your opportunity to turn your enthusiasm into a rewarding career.Why Join Us?Competitive rewards and benefits program.A supportive and dynamic team environment.Ongoing training and career advancement opportunities.Excellent working conditions and long-term job security.Be part of a respected and growing automotive group.What You'll Be DoingGreet and welcome customers in a friendly and professional manner.Listen to customer concerns and queries, and provide solutions in a timely manner.Schedule and coordinate vehicle servicing and repairs.Manage customer expectations and communicate updates throughout the process.Liaise with the workshop team to ensure smooth workflow and timely completion of tasks.Process customer payments and maintain accurate financial records.Proactively identify and suggest additional products or services to meet customer needs.Contribute to the continuous improvement of customer service processes and procedures.What We're Looking ForMinimum 3-5 years' experience in a customer service or automotive-related role.Strong communication and interpersonal skills, with the ability to build rapport with customers.Excellent problem-solving and decision-making abilities.Proficient in using automotive-specific software and computer systems.Passion for the automotive industry and delivering exceptional customer experiences.Flexible and adaptable to handle a variety of tasks and challenges.Commitment to continuous learning and professional development.Apply Now!If you're ready to build a career with Bundaberg Motor Group, we'd love to hear from you!Apply today – only shortlisted candidates will be contacted.
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