Job Description:
We are reimagining energy for people and our planet at bp Retail. Our mission is to serve over 60 million customers every year across Australia with a unique retail experience.
About the Role:
As a Customer Service Representative, you will be responsible for delivering exceptional customer service in our bp-owned store. Your primary goal will be to build lasting connections with customers, resolve their queries efficiently, and provide personalized solutions to meet their needs.
Responsibilities:
* BUILD LASTING CONNECTIONS WITH CUSTOMERS
* DELIVER EXCEPTIONAL CUSTOMER SERVICE IN A FAST-PACED ENVIRONMENT
* PRIORITIZE TASKS TO ENSURE A SMOOTH CUSTOMER EXPERIENCE
* CONVERT IN-STORE PROMOTIONS AND DRIVE SALES GROWTH
* Maintain a SAFE WORKPLACE ENVIRONMENT AND RESPOND PROPERLY IN EMERGENCY SITUATIONS
Working Hours:
We operate 24 hours a day, 7 days a week. As a Customer Service Representative, you will work a variety of shifts, including nights and weekends. You must be flexible with your schedule to accommodate the needs of our customers.
Why Join Us:
* Above-industry hourly rate
* Job stability with an essential service
* 10% discount on in-store items
* Supportive health and wellbeing benefits
* Free on-site parking
* Fuel Discounts