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Senior System Analyst – HRIS
1. Senior System Analyst – HRIS
2. Leading Utility Organisation l Great Culture l Flexible work arrangements
3. 12-month Fixed term with opportunity for extension to the right candidate
4. Location: Frankston – South Eastern Suburbs
5. Hybrid working model – from home & in the office and this is envisioned to continue (Possible 9 day working fortnight )
6. Salary on offer up to $120,000 + Super + other perks!!
7. Benefits: Free Access to SAP Learning Hub & Delta certification
About the role: The Systems Analyst – HRIS will contribute the delivery of the People and Safety strategic direction and create a workplace of the future building high levels of trust whilst delivering exceptional employee and candidate experiences.
This Systems Analyst – HRIS will:
8. Ensure systems are being leveraged to their full potential, respond to system enquiries, maintain data integrity and will be a key contributor to the development and maintenance of the PeopleCentral Administration Framework that will ensure effective systems and data governance.
9. Responsible for regular system analysis and provision of insights on system performance to strengthen the change management prioritisation process, lead the reporting function/opportunities including rollout to the wider team.
10. Responsible for the investigation, implementation and management of best practice IT solutions to support the People Systems function, including (but not limited to) helpdesk/service desk solution, change management platform, data integrity and auditing tools both for PeopleCentral and CHRIS21 integration analysis and will develop skillsets to be the specialist for support across all 3rd party integrations.
Key Accountabilities
11. Provide specialised subject matter expertise to influence the design, enhancements, and full system utilisation, including advice to enable employees to make the best use of Client’s HR applications
12. Work in collaboration with Lead HR Systems Analyst to further develop and expand on SAP SuccessFactors administration skills and undertake seek new opportunities to upskill knowledge across all modules
13. Support the change management process which includes actively engaging with key stakeholders, structuring and prioritising business requirements and communicating plans with stakeholders for review and approval
14. A key contributor to the creation and maintenance of the PeopleCentral Application Management Plan, including SOPs for day-to-day BAU system admin activities.
15. Responsible for contributing to and supporting the functions risk identification and mitigation processes and controls, including audits of said processes
16. Shared responsibility in conjunction with Lead Systems Analyst for key systems administrative activities that support critical HR processes
17. Establish and maintain a data integrity processes to monitor and analyse data integrity issues and implement solutions to ensure data accuracy (data audits), including integration to CHRIS21
18. Pro-actively analyse system usage, reports and user experiences to provide insights on system effectiveness, identification of system enhancement opportunities, and further training support
19. Responsible for the investigation and implementation of best practice IT solutions to support the function, including (but not limited to) helpdesk/ service desk solution, change management platform, data integrity and auditing tools for PeopleCentral and CHRIS21 integration analysis
20. Responsible for the PeopleCentral data reporting opportunities including rollout of training to the wider People and Safety team to enable self-service to real time employee data as required to enable quality decision making
21. Develop skillsets to be the integrations specialist across all 3rd party integrations, including working collaboratively with BTS integrations team to resolve issues. Future additions to external integrations will require ongoing focus of processes and new implementations.
22. Provide support and guidance to the People and Safety team for the delivery of end user training, focusing on system processes.
23. Troubleshooting and resolving technical issues
24. Collaborating with BTS team to utilise Client’s best practice frameworks for operational processes and governance procedures
25. Provide cover for the Lead HR Systems Analyst role when required
Knowledge, Skills & Experience
26. A tertiary qualification in Information Technology, or equivalent experience in systems administration.
27. SAP Success Factors systems administration experience preferred
28. High level analytical, problem solving and systems process improvement skills
29. Demonstrated ability to communicate (written and verbal) with influence.
30. Innovative approach with proven ability to identify opportunities and analyse data to support design solutions and enhancement opportunities
31. Ability to manage competing, high-priority demands with operational workloads
32. High level of initiative and ability to proactively identify and respond to the needs of stakeholders
33. Strong Customer service skills focusing on building relationships, key stakeholder engagement and improving our employee experiences
34. Demonstrated ability to effectively communicate and engage with diverse stakeholders to understand needs and influence development opportunities
35. Manages complexity – high-level problem-solving skills
36. Plans and aligns – Action oriented, Collaborates