Revolutionizing Hospitality Tech
Liven is a leading global data, technology, and customer experience provider for the hospitality industry.
We help hospitality businesses save more and work smarter by integrating all operational aspects—from ordering to back-of-house operations to payments.
Our platform combines AI-enriched data insights and automated process management to drive innovation in the industry.
Key Milestones
* Expansion: Acquired key companies to form Asia Pacific's largest end-to-end group in hospitality technology.
Best-in-Class Software, Services, and Hardware
We offer a suite of solutions that maximize profitability and operational efficiency for hospitality businesses.
About the Role
We are seeking dynamic and results-driven Account Managers to join our growing team in Melbourne and Sydney.
As an Account Manager, you will play a pivotal role in driving sales and managing client relationships, focusing on Point of Sale (POS), Payments, Online Ordering, Loyalty & Engagement, Procurement, and Marketing & Analytics technology for the hospitality sector.
You will engage with restaurants, cafes, and other Food and Beverage (F&B) establishments, offering tailored solutions that meet the needs of their business and their customers.
Responsibilities
* Drive sales of Liven's full-stack technology solutions to restaurants and other F&B businesses.
* Manage and nurture relationships with existing clients, ensuring high levels of customer satisfaction and repeat business.
* Identify and pursue new business opportunities within the assigned territory.
* Provide consultation to clients, understanding their specific needs and recommending appropriate solutions.
* Oversee the installation and implementation of POS and adjacent systems, ensuring a smooth transition and optimal usage.
Requirements
* Hands-on experience with POS systems (both hardware and software).
* Knowledge of the restaurant industry's operations and challenges, with a strong interest in learning and leveraging technology.
* Excellent communication and interpersonal skills, with the ability to build and maintain client relationships.
* Strong problem-solving skills and the ability to work independently in a fast-paced environment.
* Willingness to travel within the assigned territory (Melbourne or Sydney).
Why Join Us
Competitive Salary: Attractive compensation package with performance-based incentives.
Career Growth: Opportunities for advancement within a dynamic and growing company.
Collaborative Environment: Work with a talented and supportive international team.
Innovative Culture: Be part of a company that values creativity, innovation, and the entrepreneurial spirit.