Hotel Brand: Crowne Plaza Hotels & Resorts
Location: Australia, South Australia, Adelaide
Job Responsibilities:
1. Be a friendly face - you’ll be happy to help if someone needs a toothbrush or directions.
2. Utilise HotSOS request system for internal requests.
3. Attend to guest requests in a timely manner, and record guest preferences as they arise.
4. Check out, service, and deep clean rooms and public areas in line with brand standards and the IHG Clean Promise.
5. Maintain equipment and pantries daily, ensuring cleanliness and accurate par levels.
6. Take control of linen stores – stock up with clean linen and remove dirty linen, ensuring rejected linen is placed aside.
7. Participate in monthly stocktake of housekeeping equipment and stock.
8. Notify maintenance immediately of any repair needs.
9. At times, work closely with the Maintenance Manager, assisting with basic tasks.
10. Have a solid understanding of safe working habits and chemical handling.
11. Champion the identification and reporting of hazards, evaluate risks associated with them, and design and implement hazard control measures.
12. Meet daily productivity and targets set by the Hotel, as directed by your leadership team.
13. Keep up to date on room servicing and progress to your leader.
14. Accurately log and store all lost property, according to hotel policy and procedure.
15. Assist with business goals that reduce environmental impact as part of environmental sustainability metrics.
16. Be a team player, able to work in a fast-paced environment and prioritise workloads.
17. Assist with other duties as directed.
If you don't quite meet every single requirement, but still believe you'd be a great fit for the job, we'll never know unless you hit the 'Apply' button. Start your journey with us today.
#J-18808-Ljbffr