About Travel + Leisure Co.
We are the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help us achieve our mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
Role Overview
As a Guest Experience Host, you will be responsible for the day-to-day operation of the front desk. This includes greeting and registering owners and guests, providing information on local area attractions, completion of all department-related paperwork, and using all communication equipment including telephones, facsimiles, and computers.
Your Key Responsibilities
* Greet and register owners and guests, ensuring a positive first impression
* Provide information on local area attractions and activities
* Complete all department-related paperwork in a timely and accurate manner
* Operate various communication equipment, including telephones, facsimiles, and computers
About You
* You have previous experience within a similar hotel position
* You possess a genuine passion for customer service and the local area
* You are an excellent communicator with strong interpersonal skills
* You are an enthusiastic, self-motivated, and positive individual
* You maintain immaculate presentation and professional grooming standards
* You have high levels of computer literacy
* Previous experience with a PMS system (Hirum, Fidelio, Opera, etc.) is advantageous
* You can recognize and solve problems in the workplace
* You can work a flexible schedule, including nights, weekends, public, and school holidays
Why Work with Us?
Hospitality is at the heart of all we do. We deliver excellence, take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.