About the role
You will provide fee advice and assistance to a broad range of internal and external clients and be responsible for a range of administrative functions including invoicing, collection, refunds and reconciliation of domestic and international student fees.
You will:
1. provide accurate and timely advice to all clients;
2. be responsible for the invoicing of student fees and ensuring that student invoice communications are generated;
3. be responsible for the allocation and reporting of tuition fee scholarships and waivers;
4. coordinate the collection of outstanding fees; and
5. be responsible for the remittance of payments to partner providers and the reconciliation of student fee income, expenditure and general ledger accounts.
About you
Reporting to the Coordinator, Student Finance you are required to show initiative, accuracy and attention to detail which are of utmost importance in this role. You will also develop and maintain a thorough knowledge of the student lifecycle and relevant policy, procedure and legislation.
You will possess:
6. knowledge of financial functions and processes;
7. the ability to provide student advice, research, analyse, interpret and evaluate information;
8. customer focus with an ability to relate to a diverse range of stakeholders in a cross-cultural context with a commitment to quality service delivery; and
9. ability to establish collaborative and effective working relationships with a diverse range of stakeholders.