Carpentaria is a not-for-profit organisation providing disability and therapy services for children, adolescents, and adults in the Northern Territory. We deliver innovative and flexible services to empower people to thrive and live a great life, and we are committed to a philosophy that respects the rights of individuals to make informed choices about their lives.About the roleThe Business Support Officer, reporting to the NDIS & Specialised Services Manager will work closely with various members of the dedicated Carpentaria Operations teams, including Managers, Coordinators, and support staff across all programs and service areas. You will be responsible for ensuring the timely and accurate billing of all client services and supports, while maintaining compliance with NDIS requirements and contributing to effective revenue management.Responsibilities include:Processing of NDIS payment requests through the NDIA portal and managing service bookingsEnsuring timely and accurate invoicing for services rendered to NDIS customers and Plan ManagersVerifying attendance files and reconciling billed hours with service deliveryAddressing inquiries about NDIS billingAssisting in the preparation of NDIS payment request data as requiredAbout youWe are looking for someone who is passionate and experienced in an administrative or finance position with high-level organisational skills, with the ability to prioritise and effectively manage workload to meet deadlines and achieve results.You will also need to hold (or have the ability to obtain) a current Ochre Card, Criminal History Check, NDIS Worker Screening Clearance, First Aid certificate, and an NT Drivers Licence.Why work with us?We provide a positive work environment that encourages and promotes work/life balance, a sense of humour, and having fun. In this role, you will work with an awesome team who will encourage and inspire you to develop and progress your skills and career, whilst supporting Territorians with disabilities to live their best life.We value our teams, and our employees enjoy a range of benefits including:Salary packaging available (equivalent of up to $6,400 additional salary)5 weeks annual leave + 17.5% leave loadingOngoing professional development and career progression opportunitiesAccess to employee discounts and wellness benefitsAccess to free confidential counselling and support via our Employee Assistance Program (EAP)Work satisfaction - love what you do and why you do it!How to applyInformation regarding Carpentaria and a copy of the position description for the role can be accessed via our website at Position Description.To apply, please submit your resume and a one-page cover letter outlining your skills and experience and why you think you will be a great fit for our team.We are committed to creating a workplace culture that embraces diversity, equity, and fairness, and is safe, inclusive, and collaborative. We welcome and encourage applications from people of all abilities, the LGBTQI+ community, and Aboriginal and Torres Strait Islander people.For further information about this rewarding role, please contact Stacey Hemara, NDIS & Specialised Services Manager on 08 8920 9400 E: stacey.hermara@carpentaria.org.au
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