Job Description
SIXT Australia is on the lookout for an Area Manager to join the team at Hobart in a permanent full time capacity. This role will see you manage the Hobart Airport and Hobart City locations, spliting your time between both sites.
As an Area Manager, you will manage all staff at your location/s to achieve maximum efficiency, drive utilisation and sales, and support business strategic direction.
Your key responsibilities will include:
1. Conducting daily meetings with operational team to set daily focus
2. Ensuring the location is supported with rentable fleet to drive utilisation targets
3. Supporting staff by working on the front desk or any part of the location as required
4. Creating and maintaining a positive working environment that promotes open communication and empowerment
5. Driving change and company initiatives
6. Ensuring all staff fully understand their role and how their performance is measured
7. Generating excitement and passion in customer service initiatives through open communication and sharing of best practice
8. Ensuring that employees are adhering to safe work practices and HSE compliance
9. Ensuring all relevant policies and procedures are implemented
10. Making positive steps to understand the nature of the operations on their site and understand the potential hazards and risks associated with the business
Qualifications
11. Experience in vehicle rental industry
12. Demonstrated effective usage of interpersonal skills along with communication style to coach staff in selling to providing exceptional service
13. Desire to work in a competitive, fast-paced environment
14. Proven ability to exceed customer expectations in terms of the service and quality of product offered
15. Promotion of a professional, enthusiastic and flexible manner when dealing with customers, staff and the SIXT Australia brand
16. Demonstrated leadership capabilities and people management skills to motivate your team
17. Highly developed ability to solve problems
18. Ability to work effectively during periods of high demand and stress dictated by the position
19. Experience in negotiation, handling conflict and confrontation, and facilitating resolution
20. Proven experience in working as part of a team
21. Current Full Driver's Licence
22. Ability to work in Australia
All successful applicants will be required to complete a National Criminal History Check.
Additional Information
At SIXT Australia, we offer more than just discounts – though you get those too! To ensure our employees feel valued, empowered, and celebrated, we provide a range of benefits, including:
23. Competitive salary package including motor vehicle, phone and laptop
24. Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
25. Complimentary myNRMA membership including discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more!
26. Discounts on NRMA insurance products including car & travel
27. Employee Referral Program where you may be eligible for a $2,000 referral bonus payment
At SIXT Australia, we celebrate and welcome diversity, working together to create an inclusive workplace where our people feel respected, heard, valued, and connected, regardless of background or experience. We welcome people from all walks of life, embracing unique perspectives.
If you’re ready to rev up your career and be the driving force behind happy customers, we're excited to hear from you. Join Team Orange today!