Duties & ResponsibilitiesScheduling and conducting quality audit inspections, and analysing and reviewing systems, data and documentationIdentifying variations and potential high risk areas in securing adherence to standards and proceduresRecommending corrective action plans and improvements in the resolution of non-compliance with standards detected through monitoring and auditing of processes and proceduresCommunicating, educating and liaising with users and management to ensure awareness and adherence to standards, procedures and quality control issues and activitiesAssisting in troubleshooting, diagnosing, testing and resolving system problems and issuesDeveloping, conducting and providing technical guidance and training in application software and operational proceduresAnalysing, evaluating and diagnosing technical problems and issues such as installation, maintenance, repair, upgrade and configuration and troubleshooting of desktops, software, hardware, printers, Internet, email, databases, operating systems and security systemsTesting, identifying and diagnosing functionality errors and faults in systems, and programming code within established testing protocols, guidelines and quality standards to ensure systems perform to specificationPerforming organisational systems architecture reviews and assessments, and recommending current and future hardware and software strategies and directionsCreating and reviewing technical documentation such as procedural, instructional and operational guides and manuals, technical reports and specifications and maintenance inventory systemsDesired Experience & QualificationAt least 2 years post qualification experienceA Diploma or Degree in any IT profession or related Qualification.Recognised CertificationsBelow age of 44.Exceptional command of the English LanguagePackage & RemunerationInterested?
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