Client Service Consultant
Do you thrive in fast paced customer focused environments? This is the perfect opportunity for you to grow within a company focused on well-being and development of employees! From an annual trip for all employees every year to well-being days, this is the perfect environment to grow within a business that believes in you! Think you have what it takes to be a Client Service Consultant? Apply today!
Your new role
As a service consultant you will be responsible for daily administrative tasks in a customer service focused environment. You will be completing applications and managing your own portfolio of advisers. You will have a genuine passion for customer service and thrive within a fast paced environment.
Some of your responsibilities will include:
* Deliver high standards of customer service to a variety of stakeholders
* Strive to make every customer contact on which builds advocacy
* Proactively manage your own portfolio of advisers together while supporting your colleagues to provide excellent levels of service throughout the policy life cycle
* On-board new advisers to create new business
* Continuously look for ways to improve the service
Your skills and experience
* Exceptional customer service skills within insurance or financial services
* Strong negotiating skills
* Excellent verbal and written communication skills
* Strong processing administration skills
* Attention to detail and accuracy
* Ability to manage multiple tasks in a fast paced environment
* Proficiency in Microsoft Office suite
Your benefits / What you’ll get in return
* No weekend work!
* Trip once a year for all employees
* Office lunch every other Tuesday
* Well-being days - once a month!
* Learning and development opportunities
You will love working with them!
Your next step
Does this sound like something you are interested in? If the answer is ‘Yes’ then we would love to hear from you!
(To launch your career) Simply click ‘Apply’ now and attach an updated copy of your CV, or if you have any questions and wish to have a conversation contact me on sandra.lavorato@randstad.com.au or on 0474 197 726.
If this job isn’t quite right for you but you are looking for a new position, please contact me for a confidential discussion about your career or you may like to check out our other current vacancies on https://www.randstad.com.au/job-seekers/.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.